Office & Client Services Manager at Dubick Fixture & Supply Inc – Cleveland, Ohio

Job Overview:

We're looking for a highly organized and proactive Office & Client Services Manager to serve as the central point of coordination for both administrative functions and client-facing support. This onsite role blends traditional office management with service coordination, purchasing oversight, and operational support. The ideal candidate is resourceful, detail-oriented, and thrives in a dynamic environment. You'll support business operations by handling accounts payable, purchase order entry, service call coordination, inventory tracking, and client communications—all while keeping the office running efficiently.

Our Benefits Include:

• Medical, Dental, Vision coverage available
• 401(k) Plan
• Company paid life insurance
• Paid Vacation & Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program (EAP)

Responsibilities:

• Coordinate and manage day-to-day administrative operations to ensure a smooth and efficient office environment
• Serve as the primary point of contact in the office for clients purchasing restaurant equipment, ensuring a positive service experience without engaging in direct sales
• Process and track vendor invoices and purchase orders related to both office supplies and client equipment orders (Accounts Payable)
• Manage inventory levels of restaurant equipment and office supplies, ensuring accuracy in tracking and availability for client needs
• Coordinate service calls and client follow-ups related to equipment purchases or deliveries
• Input and maintain data for received purchase orders and product inventory systems
• Answer and direct incoming calls, providing responsive and professional support to clients and vendors
• Assist with cost management and budget tracking for both internal office needs and equipment inventory
• Collaborate with internal departments and the General Manager to ensure alignment across client support, inventory management, and administrative functions
• Support process improvements to streamline workflow and enhance client experience
• Perform other administrative duties as assigned

• Proven experience as an Office Manager, Administrative Coordinator, or similar role.
• Strong understanding of Accounts Payable (AP) processes and financial documentation.
• Excellent organizational and multitasking skills with high attention to detail.
• Strong problem-solving abilities and ability to work independently.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with data entry and purchase order processing is a plus.