Enterprise Applications Engineer at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Enterprise Applications Engineer in United States.

This role offers the opportunity to manage and evolve a modern enterprise collaboration ecosystem at the intersection of SaaS platforms, automation, and AI-powered productivity tools. You will play a key role in ensuring that business-critical applications are secure, scalable, and seamlessly integrated across the organization. Working in a highly collaborative and fast-paced environment, you’ll partner with IT, Security, and business teams to optimize workflows and enhance user experience. The position combines hands-on administration with strategic platform governance, giving you the chance to shape how teams work and collaborate. You will also contribute to automation initiatives and support emerging AI capabilities that drive efficiency and innovation. This is an ideal role for someone who enjoys solving complex technical challenges while improving systems at scale.

In this role, you will oversee the performance, governance, and continuous improvement of enterprise collaboration platforms, ensuring they are reliable, secure, and aligned with business needs. You will also drive automation and integration efforts to streamline operations and enhance user productivity. Key responsibilities include:

• Administering and maintaining SaaS collaboration platforms such as Jira, Confluence, Slack, Zoom, and related tools
• Designing and optimizing workflows, automation rules, permissions, and system configurations to support organizational processes
• Monitoring platform health, managing incidents, and improving reliability through proactive maintenance and operational best practices
• Implementing identity and access management processes, including SSO and user lifecycle provisioning
• Building integrations and automations using APIs, scripts, and webhooks to connect systems and reduce manual effort
• Evaluating and managing third-party applications and AI features with a focus on security, performance, and cost efficiency
• Partnering with security and compliance teams to enforce governance standards, audit requirements, and data protection policies
• Supporting enterprise AI and productivity tools, ensuring proper configuration, access control, and responsible usage
• Maintaining documentation, system standards, and change management processes for all supported platforms
• Providing advanced user support, training, and enablement resources to drive adoption and best practices

This position requires strong experience in enterprise SaaS administration, system integrations, and platform governance, along with the ability to collaborate effectively across technical and non-technical teams. You should be comfortable working in a dynamic environment and continuously improving systems and processes. Key requirements include:

• 5+ years of experience administering enterprise SaaS collaboration platforms
• Strong expertise in Atlassian tools (Jira, Jira Service Management, Confluence) including workflows, automation, and permissions
• Experience managing collaboration tools such as Slack and Zoom or similar platforms
• Hands-on experience with identity management systems, including SSO and SCIM (e.g., Azure Entra ID or equivalent)
• Proficiency in building integrations using APIs, webhooks, and scripting languages such as Python or PowerShell
• Solid understanding of SaaS governance, including access control, compliance, audit, and data retention practices
• Experience evaluating and managing third-party apps and AI-enabled features within enterprise environments
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent communication skills with the ability to work across cross-functional teams
• Passion for automation, process improvement, and delivering scalable, reliable solutions

• Competitive salary and comprehensive benefits package
• Flexible remote work options within the United States
• Opportunities for career growth and professional development
• Access to cutting-edge technologies in AI, SaaS, and cloud collaboration
• Collaborative and innovation-driven work environment
• Exposure to global teams and cross-functional projects
• Supportive culture that encourages initiative and continuous learning