Patient Account Representative at Springhill Medical Center – Springhbill, Louisiana

Patient Account Representative

We are seeking a dedicated and detail-oriented Patient Account Representative with experience in hospital admissions to join our healthcare team. This role offers an excellent opportunity to contribute to patient care and hospital operations by ensuring accurate account management and smooth admission processes. If you are organized, compassionate, and committed to providing exceptional service, we encourage you to apply.

Key Responsibilities:

- Verify patient insurance information and eligibility prior to admission

- Collect and process patient demographic and financial information accurately

- Assist patients with completing necessary admission paperwork

- Enter patient data into hospital management systems efficiently and accurately

- Coordinate with clinical staff to ensure seamless patient admissions

- Resolve billing discrepancies and communicate with insurance companies as needed

- Maintain confidentiality of patient information in compliance with HIPAA regulations

- Provide excellent customer service to patients and their families throughout the admission process

Skills and Qualifications:

- High school diploma or equivalent; additional healthcare or administrative training preferred

- Previous experience in hospital admissions, patient accounts, or medical billing

- Strong attention to detail and organizational skills

- Excellent communication and interpersonal skills

- Proficiency in electronic health records (EHR) systems and Microsoft Office Suite

- Ability to handle sensitive information with discretion and professionalism

- Ability to work efficiently in a fast-paced healthcare environment

Join our compassionate team dedicated to delivering quality patient care and operational excellence. We offer a supportive work environment, opportunities for professional growth, and comprehensive benefits to help you succeed in your career.