Network Administrator at Island Enterprises Inc – Shelton, Washington

POSITION SUMMARY

The Network Administrator is responsible for the configuration, administration, and continual improvement of network infrastructure supporting Island Enterprises Inc. (IEI) and its affiliated entities. This position ensures the secure, reliable operation of connectivity across corporate offices, retail sites, and virtual environments.

In addition to managing daily network operations, the Network Administrator enforces security and compliance standards at the network layer, supports the organization’s Zero Trust and segmentation strategy, and collaborates with managed service providers to maintain a robust and compliant network foundation. The position contributes to both operational continuity and long-term technology planning for IEI’s distributed enterprise environment.

ESSENTIAL DUTIES

1. Administers network infrastructure, including firewalls, switches, routers, wireless access points, and related devices.

2. Maintains and documents IP addressing schemas, VLAN assignments, routing, and Quality of Service (QoS) configurations.

3. Troubleshoots and resolves network connectivity issues across LAN, WAN, and VPN connections.

4. Manages VPN tunnels and remote connectivity for secure access to internal and cloud-hosted systems.

5. Administers hybrid network components, including Azure virtual networks, site-to-site VPNs, and virtual gateways, ensuring secure and optimized performance between on-premises and cloud environments.

6. Monitors and adjusts WAN/VPN performance to maintain efficient and reliable connectivity supporting business-critical applications.

7. Configures and maintains firewall rule sets, NAT policies, VLAN segmentation, and logical access boundaries to ensure secure network design.

8. Collaborates with the organization’s Managed SOC and external security partners on firewall rule audits, vulnerability management, and incident response coordination.

9. Reviews and verifies monthly or quarterly SOC and firewall reports to ensure internal documentation and network configurations are accurate and aligned with managed service data.

10. Implements network-level cybersecurity controls, including encryption standards, secure communication protocols, and firmware/patch management.

11. Assists in the design, implementation, and maintenance of Zero Trust and segmentation strategies, supporting the broader organizational initiative for secure access and network micro-segmentation.

12. Coordinates with IT leadership and managed security partners on network threat identification, alert review, and remediation follow-up.

13. Participates in internal and external cybersecurity assessments requiring documentation of network controls and configurations.

14. Serves as the internal point of contact for internet service providers, telecom vendors, and managed security providers.

15. Coordinates network service installations, upgrades, failover testing, and related site transitions.

16. Monitors vendor service levels and escalates issues as appropriate to maintain performance and uptime.

17. Evaluates managed network services on an ongoing basis and identifies opportunities to transition feasible administration or monitoring functions in-house.

18. Maintains high network availability through proactive monitoring, health checks, and performance analysis.

19. Utilizes monitoring tools to track bandwidth usage, latency, device status, and throughput trends.

20. Recommends network design enhancements or upgrades based on capacity data, performance trends, and business growth.

21. Participates in long-term IT infrastructure planning, contributing technical insights for network scalability, redundancy, and modernization initiatives.

22. Maintains current and accurate network topology diagrams, equipment inventories, and configuration backups.

23. Documents infrastructure changes, adhering to version control and change management standards.

24. Ensures network systems and documentation remain compliant with applicable standards, including PCI-DSS, cybersecurity frameworks, and tribal operational requirements.

25. Supports PCI-DSS and cybersecurity compliance efforts through network-level evidence collection, segmentation validation, quarterly scanning, and audit documentation.

26. Works in close coordination with the IT Operations Manager, Business Systems Analyst and Field Techs to support cross-departmental network needs.

27. Provides Tier 3 escalation support for complex network and connectivity issues.

28. Assists with projects requiring network coordination, such as office relocations, infrastructure upgrades, and VoIP readiness for 3CX.

29. Participates in cross-functional planning sessions to ensure network reliability aligns with organizational priorities.

30. Conducts periodic reviews to ensure the network environment operates within industry best practices and meets defined performance and security benchmarks.

31. Ensures compliance with all regulatory, safety, and environmental requirements.

32. Prepares regular reports on maintenance performance, costs, and key metrics. Actively participates in strategic planning, collaborates with the management team, provides updates in staff meetings, and assists in annual budget planning.

33. Attends and/or facilitates all mandatory meetings and training.

34. Maintains confidentiality at all times.

35. Maintains awareness and sensitivity to Native American Culture.

36. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this position, employees may be exposed to the following conditions:

Primarily on-site with travel to all IEI business locations as required.
Occasional after-hours work may be necessary to perform maintenance, upgrades, or emergency repairs.

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items listed below are representative of the knowledge, skills, and/or ability for this position.

? Budgeting and cost-control experience.

? Strong leadership and communication skills.

? Ability to work flexible hours and respond to emergencies as needed.

? Logical problem-solving and decision-making abilities

? Commitment to protecting privacy and personal information of clients and staff.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this position, employees will be required to:

Ability to lift, move, and transport network equipment weighing up to 50 lbs.

Other Requirements: Must be able to pass a criminal background check and follow the Squaxin Island Tribe's drug policies.

Must maintain confidentiality of system credentials, access permissions, and security information.
Expected to work collaboratively within the IT Department and maintain professional communication with all business units and partners.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Your signature below signifies that you understand the duties, expectations, and contents of this job description.

Preference for Squaxin Indian Tribal members is in effect for this position. The successful candidate will be required to follow the Squaxin Island Tribe’s drug policies.

MINIMUM REQUIREMENTS

EDUCATION AND EXPERIENCE

Education Required: N/A

Education Preferred: Vendor certifications such as CompTIA Network+, Cisco CCNA, or Fortinet NSE.

Experience Required:

· Minimum of three (3) years of hands-on experience in network administration within a multi-site or enterprise environment.

· Demonstrated knowledge of TCP/IP, DNS, DHCP, VLANs, routing protocols, and VPN technologies.

· Experience managing commercial-grade firewalls, switches, and wireless systems.

· Familiarity with network cybersecurity fundamentals, including encryption, access control, and network hardening.

· Proven ability to document infrastructure and configuration changes clearly and consistently.

· Experience with Cisco Meraki (Meraki Cloud) and Ubiquiti UniFi network systems.

· Working knowledge of Azure Virtual Environments.

Experience Preferred:

· Experience working within tribal enterprises, government, or other regulated environments.

· Familiarity with Microsoft 365, Entra ID.

· Working knowledge of PCI-DSS compliance requirements and network segmentation validation.

· Experience utilizing network monitoring and alerting platforms such as Zabbix.

· Experience supporting VoIP phone systems such as 3CX.

A combination of education and experience may be considered as a substitute for a degree requirement.

Certificates & Licenses: Must have valid Washington State Driver’s License.