Seasonal Floating Customer Service Representative I (Part-time w/o benefits) in Fredericksburg, Pennsylvania at First Citizens Community Bank

• Provide timely and courteous service by processing transactions in a professional and efficient manner, answering customer questions and referring customers to the proper department in such a manner that customer and department feedback is positive.
• Promote sales culture and referrals by actively participating in and promoting the Bank’s sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.
• Provide customers with professional paying and receiving services in an efficient and accurate manner and in accordance with a defined limit of authority. The incumbent is expected to be knowledgeable and proficient in cashing checks and processing deposits, withdrawals, transfers, payments, night deposits, mail, check orders, various transaction reporting, Reg CC holds, cashier’s checks, redemption of savings bonds, stop payments, and wire transfers.
• Maintain daily transactions and balance to them in accordance with the established schedule by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance.
• Perform a variety of operational duties including following proper procedures for safe deposit boxes, handling non-sufficient fund and collection items, balancing the ATM, maintaining the security checklist and various reports in an accurate and timely manner.
• Constructively interact with co-workers.

HOURS will average approximately 30-40 per week during the summer and as available over holidays and breaks. Will fill in for vacations. This position is budgeted for 800 hours per year.

• Strong communication skills and ability to work in team environment.
• Ability to use Microsoft Office Suite and related program software.
• Ability to quickly learn position-related software.
• Ability to effectively use general office equipment.
• High school diploma or equivalent educational experience or students planning a field of study emphasizing finance, accounting, or business administration (preferred).

Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.

First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.