Billing Specialist in Kenya at Distro

We are seeking a detail-oriented Billing Specialist to join our Finance Operations team. This role is responsible for managing the end-to-end client invoicing process across multiple billing streams, including projects, recurring services, product orders, and field service engagements.

The ideal candidate thrives in a fast-paced, high-volume environment, demonstrates exceptional attention to detail, and is comfortable interpreting contracts and billing terms to ensure invoices are accurate, compliant, and delivered on time. Strong communication skills and a collaborative mindset are essential, as this role regularly partners with internal teams and external clients.

Key Responsibilities

• Manage the assigned invoicing board in ConnectWise, ensuring timely and accurate billing

• Generate invoices for:

1. Projects

2. Recurring agreements

3. Product orders

4. Field service engagements

• Review billing transactions for alignment with:

1. Contractual terms

2. Statements of Work (SOWs)

3. Purchase Orders (POs)

4. Approved project scope

• Perform pre-invoice quality audits to ensure accuracy and complete supporting documentation

• Validate invoice details against source documents such as:

1. Sales orders

2. Service tickets

3. Project milestones

• Apply correct sales tax based on customer location and transaction type

• Post finalized invoices to the ERP system, ensuring correct general ledger (GL) coding

• Support month-end close activities and ensure proper accounting period cut-offs

• Distribute invoices according to customer-specific delivery requirements

• Respond to client billing inquiries and collaborate with internal stakeholders to resolve discrepancies

• Maintain clear documentation and audit trails for all billing activity

Required Skills & Qualifications

• 1–2 years of experience in billing, invoicing, or accounts receivable

• C1 English

• Ability to read and interpret contracts, SOWs, and purchase orders

• Experience using ERP and billing systems (ConnectWise preferred)

• Basic understanding of revenue recognition and deferred revenue (plus)

• Strong Excel skills, including:

1. Lookups

2. Data validation

3. Basic reconciliations

• Exceptional attention to detail and accuracy

• Analytical mindset with the ability to identify and resolve billing discrepancies

• Strong written and verbal English communication skills

• Ability to manage multiple deadlines in a high-volume environment

• Collaborative, proactive, and client-oriented approach

• Experience working remotely and managing tasks independently is a plus

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