Pediatric Care Manager at Burlington/Mebane Pediatrics PA – Burlington, North Carolina

Job Description:

The Pediatric Care Manager will play a vital role in coordinating and managing the care of pediatric patients, ensuring their well-being and providing support to their families. In which they should possess excellent clinical skills, exceptional communication abilities, and a desire to make a positive impact on the lives of children.

Responsibilities:

• Care Coordination: Collaborate with pediatric patients, their families, healthcare providers, and community resources to develop comprehensive care plans that meet the unique needs of each patient.

• Patient Advocacy: Serve as a strong advocate for pediatric patients, ensuring healthcare needs and patient rights are met and protected throughout the care process.

• Assessments and Monitoring: Conduct thorough assessments of pediatric patients, including physical, emotional, and social aspects, and continuously monitor their progress and response to treatment.

• Education and Support: Provide education to patients and their families regarding their conditions, treatment options, and self-care techniques. Offer emotional support and guidance to patients and families throughout their healthcare journey.

• Referrals and Resource Management: Identify appropriate resources and make referrals for specialized services, therapies, and additional support systems as needed. Manage resources efficiently to ensure optimal patient outcomes.

• Collaboration: Collaborate with interdisciplinary healthcare teams to ensure coordinated and holistic care for pediatric patients. Maintain open lines of communication with physicians, nurses, therapists, and other healthcare professionals.

• Documentation: Accurately document patient assessments, care plans, interventions, and outcomes in a timely manner, adhering to organizational and regulatory guidelines.

• Continuation of identifying ways to improve the care management process

• Cross training of ECMH/Care Team duties; in absence of Care Team member

• Additional Quality Initiatives projects (PRN)

Qualifications:

• Minimum 4 years of clinical experience in social work, preferably in a pediatric or family care setting
• Strong knowledge of pediatric healthcare practices, principles, and standards
• Excellent communication and interpersonal skills, with the ability to establish rapport and build relationships with patients, families, and healthcare providers
• Effective organizational and time management abilities, with the capacity to prioritize and manage multiple tasks in a fast-paced environment
• Proficient computer skills and experience with electronic health record (EHR) systems
• Compassionate and empathetic nature, with a commitment to providing patient-centered care
• Ability to work independently as well as collaboratively within a multidisciplinary team
• Knowledge of community resources and support services for pediatric patients

Licensures and Educational preparation recommended:

• Current CPR certification
• Licensed Mental Health Counselor/Professional Counselor
• Licensed Marriage and Family Therapist
• Licensed Clinical Social Worker (e.g. LCSW)
• Registered Nurse (BSN recommended)
• Nurse Practitioner
• Licensed Psychologist
• Masters-level licensure candidate/trainee (e.g. LMSW)
Physical Requirements:
• Sedentary Work:
Exerting up to 10 pounds of force occasionally (up to 1/3 of the time) and/or a negligible Amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods. Job is sedentary if walking and standing are required only occasionally, and all other sedentary criteria met.

• Hearing/Vision:
Hear and differentiate low volume sounds to make judgments regarding actions needed, i.e. hear alarm bells, verbal conversations, telephone voices and normal volume sounds.
Close visual acuity is required (clear vision at 20 inches or less and ability to identify and distinguish colors) to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.