Manager - Deli at 4595 Food Market Corp dba Josephs Classic Market – Palm Beach County, Florida

Position: Deli Department Manager

The Deli Manager is responsible for overseeing all daily operations of the deli department at Joseph's Classic Market. This includes managing staff, ensuring product quality and safety, maintaining excellent merchandising standards, and providing outstanding customer service. The Deli Manager plays a key leadership role in achieving sales goals, controlling inventory, and promoting a clean, safe, and positive work environment.

Key Responsibilities:

Operations Management

• Oversee day-to-day deli operations including slicing, cooking, prep, case presentation, and sanitation
• Ensure compliance with all food safety, sanitation, and health regulations (e.g., ServSafe)
• Execute opening and closing procedures accurately
• Maintain high standards for cleanliness and organization in all deli areas

Team Leadership

• Recruit, train, schedule, and supervise deli associates
• Lead by example in performance, attendance, and attitude
• Conduct ongoing training and coaching to ensure excellent product knowledge and customer service
• Manage labor to match sales volume and productivity targets

Customer Service

• Deliver exceptional customer service, handling complaints and special requests professionally
• Foster a warm, welcoming environment for guests
• Oversee execution of catering orders and custom requests

Merchandising & Quality Control

• Ensure attractive and clean deli cases at all times
• Monitor freshness and quality of all deli products
• Rotate stock using FIFO procedures and maintain proper labeling
• Coordinate with marketing for seasonal and promotional displays

Inventory & Financial Management

• Monitor and control shrink, spoilage, and waste
• Accurately order products through approved vendors to maintain in-stock levels without overordering
• Perform regular inventory counts and manage food cost targets
• Review sales data and adjust planning accordingly

Compliance & Reporting

• Maintain all required logs (e.g., temperature, cleaning, waste)
• Ensure department readiness for inspections (Health Dept., corporate audits)
• Submit weekly reports on sales, labor, and department performance

Qualifications:

• Minimum 2 years of deli or food service management experience
• Strong knowledge of meats, cheeses, and prepared foods
• Leadership and team development experience
• ServSafe or food safety certification (or willing to obtain)
• Proficient in ordering, inventory, and shrink control
• Strong communication, organization, and customer service skills
• Ability to lift up to 50 lbs, stand for extended periods, and work in cold environments

Working Conditions:

• Fast-paced, hands-on food retail environment
• Must be available for early mornings, evenings, weekends, and holidays as needed
• Exposure to hot ovens, slicers, and cold storage

Why Join Joseph's Classic Market?

As a family-owned business, Joseph's Classic Market is committed to excellence in fresh food, tradition, and customer care. Join a team that values hard work, attention to detail, and passion for great food.

Benefits Include:

• Positive Work Environment
• Competitive Pay
• Health, Dental and Vision Insurance
• 401(k) Plan
• Paid Time Off & Personal Days
• 20% Employee Discount
• Bonus Programs for Management

Interview Process
At Joseph’s Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.

Employment Eligibility
Joseph’s Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.