Customer Service Associate at PTL ENTERPRISES – Pompano Beach, Florida

This role is ideal for someone looking for a stable, long-term position with opportunities to grow as the company expands.

• Accurately process and enter customer orders

• Manage daily customer communications via email, phone, chat, and internal platforms

• Use SAP and internal systems for order tracking and inventory support

• Provide timely order updates and service assistance to existing customers

• Follow up with prospective customers to complete required paperwork

• Assist with onboarding and servicing new customer accounts

• Support general administrative tasks and cross-team coordination as needed

• Strong attention to detail and commitment to accuracy

• Clear, professional written and verbal communication skills

• Highly organized, dependable, and deadline-driven

• Ability to manage multiple priorities without sacrificing quality

• Comfort learning and using technology and internal systems

• Positive, personable approach with customers and coworkers

• Interest in growing with a stable, expanding brand

• Enjoy structured work with daily responsibilities

• Take ownership of your tasks and see them through completion

• Value consistency, teamwork, and long-term growth

• Want to build a professional foundation in customer service and operations
  
  Join us and join a fast paced, growing brand!