Multi-Site Mobile Home Community Park Manager at Osprey Management – Weedsport, New York

Multi-Site Mobile Home Community Park Manager

Reports to: Asset Manager/Regional Manager

Pay Type: Salary

Status: Full-time

Classification: Exempt

Exemption Type: Administrative

Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration that specializes in the acquisition and management of value-add manufactured housing and self-storage assets. Since its inception in 2014, the Firm has raised over $300 million in equity capital and currently has over $600 million in assets under management. Our in-house management company is a leader in asset management; we have a tremendous amount of knowledge blending property management and service provisions to simplify everyday life. Our team encompasses vision, talent, harmony, beliefs, and commitment. We have over 50 professionals in the corporate office dedicated to the in-house management of our 120+ assets. The in-house asset management team also employs over 150 property level staff members at its property locations. Apply today to join one of the Nation’s most prolific real estate asset management firms.

Multi-Site Mobile Home Community Park Manager Job Summary:

The Multi-Site Community Manager is responsible for overseeing the daily operations of multiple manufactured housing communities. This role ensures financial performance, resident satisfaction, and operational consistency across the assigned properties. The manager leads on-site teams, coordinates maintenance and vendor services, facilitates home sales, and ensures compliance with company policies and applicable laws. This position requires strong organizational, leadership, and communication skills to manage multiple locations effectively.

We are seeking a candidate who is proficient in rent management software and comfortable leading a small team of one to three employees. You will manage contractors and vendors, travel between nearby sites as needed, and take ownership of your work without constant direction. You bring initiative, accountability, and a genuine interest in helping transform and strengthen a community.

Multi-Site Mobile Home Community Park Manager Role name Compensation (Full Time):

• Annual Salary $60,000
• Compensated On-site living in the amount of $600 for lot rent (must have own home or purchase home to receive free lot rent)
• Potential Bonus Opportunities
• 401(k) Plan
• Medical benefit stipend of $525 per month
• Dental Insurance
• Vision Insurance
• Life, Hospital & Critical Illness Benefits available
• Pet Insurance
• Holiday Pay
• Paid Time Off (PTO)
• Work/Home Life Balance
• Opportunities for Career Advancement
• Flexible Work Schedule

Multi-Site Mobile Home Community Park Manager Responsibilities:

Financial & Administrative Management:

• Oversee rent collection, fees, and payments at all assigned properties using Rent Manager or similar property management software.
• Prepare and review bank deposits, reconcile resident accounts, and generate community-specific financial reports.
• Monitor resident delinquencies across sites, communicate outstanding balances, and implement collection procedures.
• Review and approve invoices from vendors and contractors; ensure proper coding and timely reconciliation for each property.
• Enforce lease agreements consistently across communities and manage the eviction process in compliance with legal requirements.
• Process resident move-outs and ensure proper documentation and reconciliation of security deposits.

Resident Relations & Community Engagement:

• Serve as the primary contact for resident questions, concerns, and service requests across multiple communities.
• Promote a positive and consistent living environment by enforcing community rules and ensuring a high level of customer service.
• Support and participate in local community engagement efforts that build goodwill and enhance the reputation of each location.

Property Operations & Maintenance Coordination:

• Oversee the maintenance and appearance of multiple communities, ensuring timely completion of repairs and upkeep of common areas.
• Coordinate with internal maintenance teams and third-party vendors to ensure quality and consistency in service delivery.
• Conduct regular site visits and inspections to uphold safety standards and company policies.

Sales & Marketing:

• Work with corporate marketing teams to implement strategies that support occupancy goals across assigned properties
• Facilitate mobile home sales by marketing available homes, conducting property tours, negotiating terms, and closing transactions.
• Maintain accurate records of home sales and leasing activities in compliance with applicable regulations.
• Ensure timely and professional follow-up with prospects across all sites.

Team Leadership & Oversight:

• Supervise and support on-site staff at each assigned location.
• Provide ongoing training, coaching, and performance feedback to ensure operational consistency.
• Delegate tasks appropriately and foster accountability across teams at each community.

Regulatory Compliance:

• Ensure compliance with all Federal Fair Housing Act regulations and applicable local housing laws.
• Enforce community rules and ensure policies are consistently applied across locations.

This job description outlines the general responsibilities of the role and may be subject to change based on business needs.

Multi-Site Mobile Home Community Park Manager Qualifications:

• Two to three years of management experience within a multi-family, manufactured home or mobile home community environment preferred
• Proven ability to lead and support a small on site team of one to three employees
• Experience managing vendors, contractors, and maintenance operations
• Proficiency with rent management or property management software
• Strong working knowledge of Microsoft Word, Excel, Outlook, basic internet research, and fundamental math skills
• Self starter who works independently, takes ownership, and follows through without close supervision
• Demonstrated problem solving ability across resident relations, personnel matters, finances, maintenance issues, and emergency situations
• Strong sales and negotiation skills with a history of meeting or exceeding sales goals
• Excellent customer service and communication skills with the ability to engage prospective buyers and current residents effectively
• Working knowledge of Fair Housing laws, applicable state regulations, and property management best practices
• Clear and professional written and verbal communication skills
• Professional appearance and conduct at all times while representing the community
• Ability to work a minimum of 40 hours per week with flexibility for additional hours as required to properly manage the asset
• Willingness to learn, adapt, and actively contribute to improving and transforming the community
• Ability to travel to nearby sites as needed
• Valid driver’s license, clean driving record and ability to pass background screening
• Commitment to working respectfully with individuals from diverse backgrounds

Disclosures:

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We are committed to providing reasonable accommodations for qualified individuals with disabilities during our application and hiring processes. If you need assistance or accommodation, please contact us at recruiting@osprey-management.com

We participate in the federal E-Verify program to confirm the employment authorization of all newly hired employees. For more information, please review the Right to Work and E-Verify notices available here:

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf (English)

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPosterES.pdf (Spanish)

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster.pdf (English)

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPosterES.pdf (Spanish)

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