Area Manager in Boise, Idaho at ALPHA TRANSPORT
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Job Description
GENERAL PURPOSE
Oversees truck logistics and driver personnel in their assigned market/territory. Responsible for the performance of the drivers and of the market.
ESSENTIAL DUTIES:
· Determines daily route structure for each driver to maximize revenue for each piece of equipment
· Serves as the main troubleshooter when operational driver problems occur
· Contacts customers on a timely basis to update them of shipment status and other related issues
· Continually monitors hauled products for quality control
· Focuses on business development, which includes broadening the customer base through cold calls and customer or employee referrals
· Develops employee schedules that ensures each employee is productive while at work, while also taking into account days off, sick days, holidays, etc.
· Responsible for employee retention within department
· Provides day to day supervision of employees in respective area of responsibility
· Maintain equipment maintenance schedules and develop relations with maintenance and tank shops
· Manage safety functions directed by safety manager for area: performs IPOs (Incident Preventation Observation) and DORs (Driver Observation Report), gathers incident statements for incidents and injuries
· Staffs, screens, interviews and hires drivers for market: fills out new hire form
· Daily Manages and reconcile ELD conflicts
· Corrects time punches
· Review and submit time sheets
· Updates and Maintains journey plans for assigned region
· Provides PPE (personal protective equipment) and orders uniforms for employees
· Ensures new driver training is properly conducted and documented
· Documents all personnel issues, concerns, etc. in Paylocity
· Completes I9 form for new hires within 3 days of hire
· Fills out exit form upon termination
OTHER DUTIES:
- Must be willing to cover days off, vacation, and sick time for drivers.
- Will work closely with our dispatch team.
- Performs other related duties as required or assigned.
Employees are held accountable for all duties of this position.
MINIMUM JOB QUALIFICATIONS:
- Excellent understanding of logistics
- Excellent understanding of the commercial driving industry
- Excellent understanding of both federal and state DOT law
- Ability to lead employees and manage their day to day performance
- Ability to work closely with customers and provide excellent customer service
- Excellent communication skills, both written and verbal
- Good understanding of Microsoft Office Suite programs
- Ability to use different computer systems to complete job duties
- Ability to properly prioritize multiple needs or demands and determine what should be escalated
- Ability to handle stressful situations while maintaining professionalism
- Excellent attention to detail
- Ability to multi-task
- Accessible by cell phone 24 hours a day, 7 days a week and able to respond to dispatch needs within reasonable time
- Education and/or formal training
- High school diploma or equivalent
- Must have an active Commercial Driving License with Haz-Mat, Doubles / Triples and Tanker Endorsements.\
- Must be carded with refineries.
Experience:
- 3+ years of experience in logistics and commercial driving
- 3+ minimum experience someone must have in order to be considered and successful in this role