AVP Partnership Success at Jobgether – United States
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About This Position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a AVP Partnership Success in the United States.
This senior leadership role is focused on driving strategic client success and long-term value creation within healthcare revenue cycle partnerships. The position oversees the health, performance, and expansion of key client relationships across hospitals and health systems, ensuring delivery excellence and sustained business impact. Acting as a trusted executive partner, the role blends account leadership, operational oversight, and strategic advisory responsibilities. The AVP will lead cross-functional collaboration to optimize service delivery, improve client outcomes, and identify growth opportunities across complex healthcare environments. This is a highly visible role requiring strong executive presence, deep healthcare financial acumen, and the ability to influence at senior levels. The environment is fast-paced, mission-driven, and centered on innovation, accountability, and client obsession.
The AVP, Partnership Success is responsible for leading enterprise-level client relationships and ensuring the successful delivery of revenue cycle management solutions that meet performance, financial, and operational objectives. This includes driving retention, expansion, and satisfaction across a portfolio of strategic healthcare clients while aligning internal teams around client needs.
- Own executive-level relationships with hospital and health system partners, serving as a trusted advisor and escalation point
- Drive client retention, satisfaction, and expansion through proactive partnership management
- Oversee end-to-end service delivery performance across revenue cycle management solutions
- Collaborate with operations, product, and implementation teams to ensure seamless execution and issue resolution
- Identify growth opportunities within existing accounts and support strategic expansion initiatives
- Lead regular business reviews, performance reporting, and executive presentations with clients
- Ensure alignment between client expectations and internal delivery capabilities across cross-functional teams
- Monitor key performance indicators and financial outcomes to ensure contractual and operational success
- Champion continuous improvement initiatives to enhance client experience and operational efficiency
This role requires extensive experience in healthcare services, revenue cycle management, or client success leadership within complex, enterprise environments. The ideal candidate brings strong financial acumen, executive communication skills, and a proven ability to manage high-value client relationships.
- 10+ years of experience in healthcare services, revenue cycle management, consulting, or client success roles
- Proven experience managing enterprise-level client relationships in healthcare or hospital systems
- Strong understanding of healthcare finance, revenue cycle operations, and payer-provider dynamics
- Demonstrated success in driving retention, expansion, and long-term client satisfaction
- Experience leading cross-functional teams in complex, matrixed environments
- Strong executive presence with the ability to influence senior stakeholders and decision-makers
- Excellent communication, presentation, and relationship management skills
- Ability to analyze performance data and translate insights into actionable strategies
- Strong problem-solving skills with a focus on operational excellence and continuous improvement
- Bachelor’s degree required; advanced degree in healthcare, business, or related field preferred
- Comprehensive healthcare coverage including medical, dental, and vision
- Retirement savings plan with employer contributions
- Generous paid time off and flexible work arrangements
- Professional development support including certifications and tuition reimbursement
- Performance-based incentive and recognition programs
- Strong culture of collaboration, inclusion, and employee empowerment
- Career growth opportunities within a fast-scaling healthcare organization
- Remote-first work environment with nationwide flexibility
- Employee well-being and support programs