Experienced Maintenance Technician at Sail – Minneapolis, Minnesota

About SAIL

SAIL is a high-performance multifamily property management firm operating across the Twin Cities. Our maintenance team is not a support function — it is a core part of how we deliver on our operational standard. We invest in the right people, provide the tools and systems to do the job properly, and hold a high bar for quality and consistency across every community we manage.

We are looking for a Experienced Maintenance Technician who takes genuine pride in the quality of their work and has the technical depth to back it up.

The Role

This is a senior-level, hands-on technical role with broad system responsibility and real ownership over quality outcomes. You will serve as the technical anchor for your assigned property — diagnosing and resolving complex mechanical issues, maintaining building systems to a high standard, and ensuring that work is completed correctly the first time.

You will also be the standard-setter on site — for safety, for quality, and for how the work gets done.

What You'll Do

Technical Diagnosis and System Maintenance

• Lead advanced troubleshooting and repair of HVAC, plumbing, electrical, and building control systems.
• Diagnose and repair mechanical, irrigation, and security access systems.
• Implement and maintain preventive maintenance programs for all building systems.
• Support long-term capital planning through accurate condition reporting and proactive identification of system issues.
• Maintain organized inventory of tools, parts, and supplies; recommend cost-efficient solutions based on operational experience.

Repairs and Unit Readiness

• Perform repairs and adjustments across appliances, carpentry, drywall, cabinetry, and doors.
• Support unit turns with painting, cleaning, and repairs to maintain move-in quality standards.
• Execute all work to a finished standard — not just functional, but right.

Vendor Oversight

• Coordinate and oversee vendor performance: scheduling, quality checks, and follow-up documentation.
• Hold outside contractors to the same standard you hold your own work.

Site Leadership and Mentorship

• Guide and mentor junior technicians on safety protocols, quality standards, and technical best practices.
• Serve as the on-site technical reference point for property management and maintenance staff.
• Respond to on-call emergencies after hours and on weekends as part of a scheduled rotation.
• Maintain property grounds including snow removal and seasonal landscaping.
• Communicate professionally and accurately with residents, property managers, and vendors.

What We Offer

• $28–$34/hour based on qualifications and experience
• Annual performance bonus
• Medical, dental, vision, and 401(k)
• Paid time off and company holidays
• Consistent, well-maintained properties with the tools and resources to do the job properly
• A management team that respects technical expertise and stays out of the way of people who know what they're doing

Requirements

• Minimum 3 years of multifamily maintenance experience with strong working knowledge of HVAC, plumbing, and electrical systems.
• HVAC/EPA certification required; CPO and Boiler License strongly preferred.
• Proficient with hand tools, power tools, meters, and gauges.
• Valid driver's license, reliable vehicle, and current insurance.
• Comfortable with technology — Yardi or comparable work order management systems.
• A professional who takes ownership of outcomes, holds a high personal quality standard, and does not need to be checked on to deliver consistent results.

Physical Requirements

• Ability to safely lift and move 20–70 lbs regularly, with heavier lifts as needed.
• Comfortable working at heights, on ladders, and in confined spaces.
• Able to work indoors and outdoors across all Minnesota seasons.

As part of our process, we use Culture Index — a brief survey that helps us understand how you work best and where you'll thrive. We'll send it your way after your application.