Human Resources Manager at Fresh Start Contracting – Burlington, Massachusetts

Position Title: Human Resources ManagerSUMMARY: The Human Resources Manager is responsible for overseeing all departments in daily office duties that are essential for the company to operate smoothly. ESSENTIAL JOB FUNCTIONS*

• Develop and implement recruitment strategies to maintain a strong and diverse applicant pool across all roles.
• Manage job postings, conduct initial candidate screenings and interviews, and partner with hiring managers on selection decisions.
• Oversee the full hiring process to ensure consistency and alignment across all departments.
• Prepare, manage, and maintain all new-hire documentation and onboarding processes.
• Administer and support all employee benefits programs, including enrollments, changes, terminations, and employee inquiries.
• Develop, update, and administer HR policies and procedures.
• Guide and support leadership in the consistent application of company policies, including coaching and disciplinary actions.
• Provide guidance on employment laws and regulations impacting the company (e.g., Workers’ Compensation, FLSA, OSHA, ADA, FMLA, and applicable federal, state, and local laws).
• Process and manage leave and claims paperwork, including LTD, Workers’ Compensation, PFML, and FMLA.
• Manage internal HR communications and company-wide surveys.
• Support safety compliance by assisting with process development, training coordination, and regulatory adherence.
• Ensure overall HR compliance and alignment with organizational strategy.
• Respond to employee questions, concerns, and HR-related inquiries.
• Foster a positive work environment that supports employee engagement and professional growth.
• Coach and advise leadership on employee relations and employment matters.
• Oversee the annual performance review process.
• Guide and support leadership through disciplinary actions and terminations.
• Manage employee separations, including terminations and exit interviews.
• Reconcile benefit payroll deductions with carrier invoices.
• Process weekly ADP payroll and internal QuickBooks payroll entries.
• Record employee reimbursements and payroll deductions.
• Administer 401(k) program communications, including enrollments, loans, withdrawals, and annual census.
• Manage time-off requests and verify entries prior to processing in QuickBooks Time.
• Monitor unemployment claims with the Department of Unemployment Assistance (DUA) and manage appeals as needed.

PREPARATION, KNOWLEDGE, SKILLS AND ABILITIES

• Excellent knowledge of HR practices.
• Bachelor’s degree in human resources management, Personnel Administration, or related field or the equivalent of education and expertise
• Exceptional leadership qualities
• Excellent people skills.
• A minimum of 5 years’ experience in a HR role.
• Deep knowledge of HR functions (talent management, recruitment, evaluations)
• Excellent written and verbal communication skills
• Demonstrated knowledge of federal and state labor laws
• Microsoft Office proficient: Specifically, Word, Excel, and Outlook

• Valid driver’s license
• Experience working in an office setting
• Excellent understanding of computer use
• Must be detail-oriented
• Ability to work alone and with a team
• Must have a caring and professional demeanor with employees
• Good listening and communication skills
• Positive attitude and a willingness to learn
• Present a professional image in dress, grooming, and demeanor
• Must adhere to the company policies in the Fresh Start Contracting company handbook

Salary Range: $85,000 - $90,000 annualSUPERVISORY RESPONSIBILITIESWorks on the Finance team and oversees all Human Resources at Fresh Start Contracting Corp.
WORKING CONDITIONS/PHYSICAL DEMANDSThis position requires sitting for long periods of time. The employee will also be viewing screens (computers, mobile devices, etc.) for long periods of time which may have adverse effects on vision. This position also requires a lot of typing. Using a mouse and keyboard for extended periods has been linked to carpal tunnel syndrome. The employee must have excellent stamina to sit for long periods, stand quickly as well as walk around the office. Essential duties will require bending, using hands and fingers, talking and hearing.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

Fresh Start Contracting Corp. is an equal opportunity employer. It is the policy of the Company to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status. The Company will conform to the spirit as well as the letter of all applicable laws and regulations. The Company will take action to employ, advance in employment and treat qualified Vietnam era veterans and disabled veterans without discrimination in all employment practices.