Email Marketing Coordinator - 6 month Contract at Store Support Team (ZW6) – Carrboro, North Carolina

We are seeking a creative, collaborative and detail-oriented individual to support our email and SMS marketing efforts. This individual would report to the Senior Specialist of Email Campaigns. This is a contract role for up to six months, with the expectation of being in the office three days per week.

• Support the implementation of personalization and dynamic content across national email and SMS campaigns
• Build and deploy automated customer journey campaigns and relevant triggers — targeting key moments in the customer lifecycle
• Build and maintain audience segmentation for targeted email and SMS campaigns
• Support the build and deployment of national email and SMS campaigns, working in conjunction with product marketing, graphic design, and creative copywriting teams
• Execute A/B tests to optimize performance and improve key metrics

• Bachelors degree
• 1 to 3 years of related work experience, includes internships
• Previous email marketing experience and familiarity with email marketing platforms (Marigold / Cheetah Digital experience highly valued)
• Interest in email campaign creation and design, product marketing, and customer retention
• Previous experience with LiveClicker, Movable Ink or similar platform highly valued
• Proficiency in Google Docs, Google Sheets, and other Google Workspace products
• Familiarity with ClickUp or similar project management software is preferred
• Strong attention to detail and organizational skills
• Strong ability to listen to feedback and adapt
• Excellent written and verbal communication skills
• Manage time effectively and exhibit a strong ability to multitask
• Solution-oriented, process-driven and detail-oriented