Legal Assistant at Distro – Guatemala City

We are a law firm specializing in criminal defense and personal injury cases, dedicated to delivering exceptional client service and strong legal representation. Our team values respect, inspiration, growth, hustle, and trustand we are looking for someone who embodies these principles.

Position: Legal Assistant

Schedule: Monday to Friday, 8:00 AM 5:00 PM PST

Responsibilities:

Assist pre-litigation paralegals with client communication under attorney or Team Lead guidance

Communicate empathetically and professionally with clients regarding treatment progress and case updates

Support potential new clients through follow-up on firm retention opportunities

Manage case activities, deadlines, and milestones using the firms case management system (CMS)

Gather investigative materials such as medical records, bills, court documents, and public disclosure requests

Collect insurance documentation, Letters of Representation/Protection, lien balances, and other required documents

Maintain accurate and organized case files within CMS

Provide administrative support including filing, scheduling, and follow-ups

Ensure strict confidentiality and compliance with legal ethics and firm protocols

Participate in training, reviews, and continuing legal education as applicable

Uphold the firms core values in all interactions

Qualifications:

Minimum 1 year of experience in a legal setting, preferably personal injury

Advanced proficiency in English

Familiarity with personal injury pre-litigation or litigation terminology and processes

Strong written and verbal communication skills

Excellent organizational and time-management abilities

Client-focused with strong emotional intelligence

Knowledge of HIPAA, insurance processes, and medical documentation

Ability to work independently and collaboratively

Experience with FileVine is a plus

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