Mail Operations Data Specialist at Original Impressions – San Antonio, Texas

The Mail Operations Data Specialist supports the processing of customer mailing data before, during and after presorting and mail production. This mid-level role focuses on NetSort and related software management, data importing, digital data comingling, and producing the necessary documentation for presort operations. The Mail Operations Data Specialist under the direction of the Regional Data Manager will collaborate with multiple team members at different sites as assigned to support the processing of pre-sort mail production.

Duties / Responsibilities:

• Receive and import customer mail.dat files from various clients for utilization in mail production.
• Keeping track of inbound mail throughout presort production process.
• Collaborate with Presort Operations team and Data Entry clerks to efficiently perform data extraction and data transfer processes.
• Assist in applying postal presort logic using approved software (e.g., BCC).
• Generate required postal documentation including tray/sack tags, postage statements, and qualification reports.
• Maintain accurate records of processed jobs, client data, and mailing outcomes.
• Collaborate with production teams to ensure timely handoff of presorted data and materials.
• Mail uploads and retrieving reports from BCG
• Troubleshoot basic data or formatting issues with guidance from senior team members.
• Creating and managing accounts on NetSort and Business Manager software with guidance from Regional Data Manager or other senior members of the team. This will also include but not limited to keeping track of customer PAF, creating custom reports through Business Manager and both software as a tool for research.
• Stay updated on USPS mailing guidelines relevant to data operations.
• Other duties as assigned.

Required Skills and Competencies:

• Ability to analyze data, identify trends and solve problems.
• Proficient in handling and managing large datasets, including cleaning, sorting and standardizing data.
• Excellent verbal and written communication.
• Must have excellent attention to detail, high accuracy and organizational skills.
• Must be able to manage multiple levels of priorities and tasks effectively.
• Critical thinker and problem-solver.
• Ability to adapt and learn new software systems, processes and follow detailed procedures.
• Familiarity with USPS regulations or the willingness to learn.
• Proficient in Excel and file formats (CSV, TXT, etc.)

Education and Experience:

• An associate’s degree in business or information technology or a related field is preferred.
• Minimum of 3 years of experience in mail operations, data processing or technology analytics.
• Strong technical expertise working with data in Windows applications.

Industry Experience (preferred):

• Print & Mailing Industry
• Netsort
• BCC
• US Postal One
• Move Comply Server (NCOA)
• Mail Tracking Software (Track-N-Trace, Snail Works)
• USPS Informed Visibility

Performance Measures:

• Safety records
• Quality results
• Cleanliness of work areas
• Time management/attendance
• Completion and acceptable result of scheduled training
• Completion of assigned goals by the end of each year
• Safeguard all Compliance Regulations (HIPPA, PHI, Financial Data, Security, etc.)
• Service excellence, problem-solving and partnership support
• Data Accuracy, Response and delivery time of data for Operational support.

Physical Requirements and Working Conditions:

• Must be able to lift up to 25 lbs.
• Prolonged periods of sitting or standing at the workstation.
• Extended periods of focused reading of mail pieces and labels.
• Must be able to continuously stand, walk, reach, extend, bend, stoop, and squat throughout the shift.
• Occasional exposure to noise; noise levels are monitored and remain within safe limits.
• May be exposed to dust.
• Extended work shifts may be required due to business needs and the flexibility to work overtime and weekends are required.