Office Administrator at PEAK PRODUCTS MANUFACTURING – Calgary, Alberta

The PEAK Group of Companies is a leader in home improvement, supplying a vast array of innovative products throughout Canada, the United States, Australia, and New Zealand. PEAK is a highly valued, strategic partner of Home Depot and Bunnings. Our unique business platform perfectly aligns with Home Depot and Bunning’s do-it-yourself and professional customer, and our best-in-class products are offered throughout Home Depot and Bunning’s massive retail network.

The PEAK Group of Companies – proud recipient of the 2023, 2024 and 2025 HRD Best Place to Work Award. Our greatest strength is our people, a team of remarkably talented, supportive and passionate people. We are a place where innovation is encouraged, talent and teamwork are celebrated and results and success are rewarded.

Reporting to the Senior Manager, Distribution, the Office Administrator. This role manages end-to-end shipping, receiving, and inventory operations by coordinating logistics, maintaining ERP accuracy, and performing quality audits while serving as a primary liaison for internal departments to resolve discrepancies and ensure a safe, organized warehouse environment.

This position will require a reliable commute to the office (20 High Plains TrailRocky View County, AB T4A 3M6) Monday to Friday.

Key Responsibilities

• Oversee the entire shipping and receiving process, from scheduling inbound/outbound loads with carriers and internal teams to arranging LTL and courier dispatches.
• Manage the creation of RPO & consumption for manufacturing
• Ensure all shipments are verified against documentation and safely moved to their designated storage areas.
• Manage inventory within the ERP (Enterprise Resource Planning) and conduct regular cycle counts.
• Perform inspection audits on all incoming and outgoing goods to ensure they are free of defects or damage, and you'll coordinate activities for any missing or defective products.
• Serve as a key point of contact for inquiries from various internal departments, including Client Services and Sales.
• Work with management and other teams to troubleshoot and resolve issues related to shipment delays, inventory discrepancies, and late or incorrect deliveries.
• Maintain a clean, safe, and organized warehouse environment.
• Provide administrative support to supervisor(s) and manage the ordering of warehouse supplies.
• Perform any other duties as assigned by the superior(s).

Qualifications

• Minimum post-secondary degree or equivalent (or equivalent work experience).
• 1-2 years of experience working in providing customer services over the phone.
• Previous inventory experience is preferred.
• Previous experience in a manufacturing environment is preferred.
• Strong proficiency in data management and Microsoft Excel. Comfortable using computer software and database systems.
• Excellent organizational and time-management abilities to handle multiple tasks efficiently.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

The Peak Group of Companies is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. We offer a dynamic work environment and a competitive compensation package. Our goal is to attract, develop, and engage employees with exceptional ability and diverse backgrounds.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.