Centering Coordinator at SOUTHSIDE MEDICAL CENTER – Atlanta, Georgia
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About This Position
Position Summary:
The Centering Coordinator is responsible for the planning, coordination, and implementation of Centering Pregnancy and Centering Parenting group care models across multiple sites. This role ensures high-quality group facilitation support, participant engagement, and program fidelity while working closely with clinical teams, outreach staff, and community partners. The coordinator plays a key role in improving maternal and child health outcomes by supporting group-based care, increasing enrollment, and ensuring a positive and consistent participant experience.
Key Responsibilities:
- Program Coordination & Implementation
- Coordinate and manage Centering Pregnancy and Parenting groups across multiple sites
- Develop and maintain group schedules in collaboration with providers and site leadership
- Ensure rooms, materials, and supplies are prepared for each session
- Support facilitation of sessions alongside clinical staff when needed
- Maintain fidelity to the Centering model and guidelines Participant Engagement & Enrollment
- Recruit and enroll eligible participants into Centering programs
- Conduct intake, screening, and orientation for new participants
- Maintain ongoing communication with participants (calls, texts, reminders)
- Track attendance and follow up on missed sessions
- Create a welcoming, supportive, and engaging group environment Collaboration & Team Support
- Work closely with providers, nurses, social workers, and outreach teams
- Coordinate with front desk and site staff to support scheduling and patient flow
- Partner with outreach staff to promote programs at community events
- Support integration with Healthy Start services and referrals Data Tracking & Reporting
- Track enrollment, attendance, and participation metrics
- Maintain accurate documentation in systems (HER, Teams and Excel)
- Assist with reporting requirements and data quality initiatives
- Monitor progress toward program goals (e.g., group participation targets) Multi-Site Coordination
- Travel between multiple clinics
- Ensure consistency in program delivery across all sites
- Identify site-specific needs and implement improvements
- Support new site launches and program expansion Program Development & Quality Improvement
- Assist in planning new Centering groups and expansion strategies
- Gather participant feedback and implement improvements
- Support accreditation readiness (e.g., Centering Healthcare Institute)
- Participate in team meetings, training, and program evaluations
Minimum Qualifications:
Education:
- Health Educator, Nursing, Medical Assistant or related field (preferred.)
- Equivalent experience may be considered
Experience:
- 2+ years of experience in maternal and child health, group facilitation, or care coordination
- Experience with Centering Pregnancy/Parenting or group-based care models preferred
- Experience working in community health, FQHC, or public health setting strongly preferred
Skills & Competencies:
- Strong organizational and coordination skills
- Excellent communication and interpersonal skills
- Ability to engage diverse populations with empathy and cultural sensitivity
- Comfortable facilitating or supporting group settings
- Ability to manage multiple sites and priorities simultaneously
- Strong documentation and data tracking skills
- Problem-solving mindset with attention to detail
Additional Requirements:
- Ability to travel between multiple sites as needed
- Flexible schedule (may include occasional evenings for group sessions)
- Proficiency in Microsoft Office and data systems
Preferred Qualifications:
- Certified or trained in Centering Pregnancy/Parenting model
- Bilingual (Spanish or other languages relevant to patient population)
- Experience with maternal-child health programs or Healthy Start
Key Performance Indicators (KPIs):
- Number of participants enrolled in Centering programs
- Attendance and retention rates
- Number of active groups across sites • Participant satisfaction and engagement Data accuracy and timely reporting
Southside is committed to providing Equal Employment Opportunity to each employee. Southside will not engage in unlawful discrimination against or harassment of any person employed by or seeking employment on the basis of race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, place of birth, age, marital status, veteran status, or any other characteristic protected by applicable federal, state or local law.