Director of Security & Safety at New York City Center Inc. – New York, New York
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About This Position
Reports to VP & COO · Manages Security Supervisors, FLSDs, Bag Checkers
Full-time · On-site · Nights and Weekends Required
Since 1943, New York City Center has been a cornerstone of the city’s cultural life, bringing the best in music, dance, and theater to all New Yorkers. From the acclaimed Fall for Dance Festival to the Tony-honored Encores!, our iconic midtown Manhattan venue has welcomed legends and rising stars alike to its stage.
We’re seeking a seasoned Director of Security & Safety to lead and oversee the safety and security of our historic theater and the thousands of artists, patrons, staff, and partners who bring it to life. This is a hands-on leadership role that requires strategic thinking, operational excellence, and a deep commitment to service, safety, and accessibility.
What You’ll Do:
- Ensure a secure, welcoming environment for all employees, artists, patrons, and visitors at City Center.
- Lead and manage all security operations, including third-party vendors and frontline staff, with an emphasis on professionalism, hospitality, and efficiency.
- Oversee life-safety systems, including access control, CCTV, fire command, and emergency response procedures.
- Direct the planning and staffing of all security needs for daily operations and events, coordinating closely with internal teams and external partners.
- Develop and implement standard operating procedures and emergency protocols, ensuring compliance and regular staff training.
- Serve as a visible, proactive presence during performances and events—supervising security staff and responding to real-time needs.
- Provide strategic counsel to the VP & COO on safety-related issues, budgeting, and long-term planning, including capital improvements.
- Lead safety committees and manage the CPR/AED/First Aid certification program.
- Foster a culture of preparedness, customer service, and accountability across all levels of security staff.