Clinic Services Specialist Lead / Medical Receptionist Lead at Legacy Health – RIDGEFIELD, Washington

Clinic Services Specialist Lead / Medical Receptionist Lead
US-WA-RIDGEFIELD

Job ID: 26-47153
Type: Regular Full-Time
Ridgefield Trails Clinic

Overview

Patients walk through our doors with questions, concerns, and sometimes a bit of hesitation - and that’s where you come in. As the welcoming face of our clinic, you’ll put patients at ease with your commitment to exceptional care and service. Our physicians and staff rely on you to create a positive first impression, making you an essential part of the Legacy Health team. This is your opportunity to make a difference every day.

If this sounds like you and you excel at guiding and supporting others, we invite you to apply for the Clinic Services Specialist Lead position.

Responsibilities

• Coordinate day-to-day operations of the Clinic Services Specialist (CSS I and CSS II) staff at a designated site while also performing the duties of a CSS.

• Oversee workflow coordination, problem-solving, and staff scheduling as needed.

• Participate as a member of the health care team in collaboration with and under the direction of the department manager.

Clinic Services Specialist (CSS) Responsibilities:

• Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion.
• Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits.
• Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed.
• Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry.

Qualifications

Experience:

• A minimum of three years of progressively more responsible health care experience or equivalent education in at least one of the following areas required:
  • Admitting
  • Medical Records/Health Information
  • Applicable clerical support experience

Skills:

• Communications skills.
• Basic computer/data entry skills.
• Work efficiently with minimal supervision, exercising independent judgment within stated guidelines.