Acute Care Supervisor at The Villages Health – The Villages, Florida

About The Villages Health

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 700 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.

Our Full-time Benefits
Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!
Hiring Event
Please bring your resume and join us:

• Friday, April 17th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) – RSVP’s are encouraged through Eventbrite at https://bit.ly/4ohNYjV

Scope of responsibilities:

• The Acute Care Services Supervisor provides clinical leadership and operational oversight for acute care line of services. This role ensures safe, high-quality, and efficient patient care by supervising clinical staff, coordinating patient flow, supporting interdisciplinary collaboration, and maintaining compliance with clinical standards and regulations. The supervisor serves as a clinical resource, mentor, and advocate for patients, staff, and the organization.

Responsibilities:

• Provide clinical oversight to ensure safe, evidence-based nursing care for patients in EZ-Care Clinic
• Support staff in managing complex or high-acuity patient situations
• Promote patient safety, quality outcomes, and positive patient experiences
• Under the direction of Manager of Clinical Training and Acute Care Services- Manage staff, oversee the EZ-Care Weekend Clinic staffing and operations related to the acute care service line for TVH. Hours of operation Saturday 8am-5pm and Sunday 8am-1pm
• Manage staffing schedules to ensure adequate coverage for all EZ Care shifts, balancing patient care needs with staff availability
• Monitor schedule adherence and make real-time adjustments for absences or surges in patient volume
• Collaborate with Triage nurse to prioritize same day appointments
• Clearly document all communications and contacts with providers and personnel utilizing standardized documentation requirements, including proper format.
• Address operational issues and resolve conflicts in a timely, professional manner
• Assist with patient care as needed to maintain operations
• Participate in audits, incident reviews, and corrective action planning as necessary
• Participate in daily huddles and quality/ safety initiatives; contribute to workflow improvements
• Participate in various training initiatives as directed by the Manager of Clinical Training and Acute Care Services.
• Other duties as assigned.

Education/Experience Requirements:

• Must have a valid Florida Nurse’s License (LPN or RN).
• Graduate of an accredited school of nursing.
• BLS required, ACLS preferred
• Minimum of 3–5 years of nursing experience 5. 1-3 years of supervisory experience in similar clinical setting
• IV Certification (for LPNs)
• Proficient in use of Microsoft Office applications including Word, Excel, SharePoint and PowerPoint

Salary is commensurate with experience.

Questions? Contact us at recruitment@thevillageshealth.com

Note: A background screening will be required for candidates hired. For more information about the Background Screening Clearinghouse managed by the Agency for Health Care Administration (AHCA), go to https://info.flclearinghouse.com.