Underground Utility Field Technician at Etna Shared Services – Grand Rapids, Michigan

Do you have a CDL A? Do you love working outdoors? Looking to build a long rewarding career?

Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect.

What We Offer:

• Competitive compensation including bonuses!
• 401(k) with company match
• Medical, Dental, and Vision Insurance
• Company provided and Voluntary Life Insurance
• Short Term and Long-Term Disability
• and more!

Underground Utility Field Technician Job Summary: Provide water system maintenance and repair services while delivering a high level of customer satisfaction. This role involves hands-on fieldwork, technical expertise, and a strong commitment to safety and quality.

• Deliver a positive customer experience and meet or exceed customer expectations
• Maintain communication with customers to understand and support their needs
• Install, maintain, and repair water main taps, valve inserts, hydrants, and meters
• Perform HDPE welding/fusion
• Complete specialized services as needed
• Accurately complete daily job cost sheets, invoices, and routine paperwork
• Maintain required certifications and complete all DOT-related documentation
• Comply with all federal, state, and local driving laws, including DOT, FMCSA and OSHA regulations
• Use GPS, read maps, and follow directions effectively
• Provide backup support to Meter Readers as needed

Knowledge, Skills, and Abilities

• Strong knowledge of company products, services, and applications
• Strong understanding of OSHA standards, including Confined Space and Trenching safety
• Ability to operate tapping and valve equipment and perform welding
• Ability to read and interpret technical drawings and specifications
• Basic math skills (addition, subtraction, multiplication, division)

Education and Experience

• High School Diploma or equivalent; or
• 1–3 years of related experience; or
• Equivalent combination of education and experience

Certifications and Licenses

• Valid CDL A license with acceptable driving record
• Ability to pass operator exam and operate powered industrial equipment
• McElroy Master Mechanic certification

Physical Demands and Work Environment

• Frequently required to grasp, reach, handle, sit, stand, walk, talk, hear, kneel, crawl, carry, and lift/move up to 50 pounds
• Must be able to perform essential job functions safely and remain alert at all times
• Vision requirements include close vision, distance vision, depth perception, and color vision
• Regular exposure to outdoor weather conditions, moving mechanical parts, and vibrations
• Majority of work is performed outdoors
• Noise levels vary depending on project and location
• Must pass substance abuse screening

We are an Equal Employment Opportunity Employer.