Program Manager, ProServe at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager, ProServe in United States.

This is a strategic and highly visible role where you will lead complex IT programs while acting as a key liaison between internal teams and a major cloud services partner. You will oversee the full lifecycle of multiple engagements, ensuring alignment across opportunity intake, staffing, and delivery execution. With a strong foundation in cloud technologies and modern IT practices, you will drive collaboration across distributed teams and help deliver high-impact solutions for clients. This role combines program leadership, technical insight, and stakeholder management in a fast-paced, innovation-driven environment. It’s an excellent opportunity for a seasoned program manager who thrives on ownership, cross-functional coordination, and delivering measurable business outcomes.

• Act as the primary point of contact between internal teams and cloud service stakeholders, ensuring seamless communication and alignment across all engagements
• Lead end-to-end program management activities, including scope definition, scheduling, resource planning, budgeting, and risk management
• Coordinate opportunity intake, staffing, and delivery readiness to ensure successful project execution
• Partner with technical and practice leaders to allocate appropriate resources across cloud, data, AI, and application development domains
• Monitor project performance, utilization, and key delivery metrics, providing regular updates and insights to leadership
• Facilitate cross-functional collaboration across sales, delivery, and technical teams to improve execution quality and win rates
• Oversee engagement kickoff, onboarding, and ongoing delivery, ensuring clarity of roles and expectations
• Identify risks, capacity gaps, and operational challenges, proactively escalating and resolving issues
• Develop and maintain program roadmaps, documentation, and playbooks to standardize processes and improve efficiency
• Manage client relationships, ensuring a consistent, high-quality delivery experience and successful outcomes

• Bachelor’s degree or equivalent experience in a relevant field
• Minimum of 10 years of experience in IT program or project management within consulting or technology environments
• Strong expertise in project management methodologies, including Agile, Scrum, Kanban, and Waterfall
• Proven ability to manage complex, multi-stream programs with cross-functional and distributed teams
• Solid technical understanding of cloud platforms, application development, DevOps, data, and AI domains
• Experience with project management and collaboration tools such as Jira, Confluence, Microsoft Project, or similar platforms
• Excellent communication, stakeholder management, and leadership skills, with the ability to influence at all levels
• Strong analytical, problem-solving, and organizational capabilities
• Experience working in client-facing roles with a focus on delivery excellence and relationship building
• Ability to manage multiple engagements simultaneously and adapt to changing priorities
• Willingness to travel up to 25% as needed

Preferred qualifications:

• PMP or equivalent project management certification
• Experience with major cloud platforms such as AWS or Azure
• Strong business acumen and strategic mindset
• Demonstrated ability to drive process improvements and operational efficiency
• Passion for emerging technologies and continuous learning

• Competitive salary and performance-based incentives
• Comprehensive health, dental, and vision insurance coverage
• Flexible, remote-friendly work environment
• Opportunities for professional growth, certification, and continuous learning
• Exposure to cutting-edge technologies and large-scale transformation programs
• Collaborative and innovation-driven culture
• Paid time off and work-life balance initiatives