Child Watch (10am-1pm) at Young Mens Christian Association – Edwardsville, Illinois

Position Summary:
Under the direction of the Meyer Member Services Director and in accordance with the Christian principles of the YMCA, the Child Watch staff will provide supervision to children at the Meyer Center child watch room. Staff members will establish and maintain supportive relationships with the children and parents and provide a quality experience to children and parents that focus on the YMCA values: honesty, respect, responsibility, and caring

Schedule
This position is scheduled to work Monday through Friday, 10:00am until 1:00pm. Availability during these hours is required.

ESSENTIAL FUNCTIONS:

1. Maintain a professional, respectful, positive attitude towards employees, members, and participants in YMCA programs.
2. Exemplify the core mission values of the YMCA while performing all duties.
3. Complete required YMCA training according to the Edwardsville YMCA employee policy
4. Use positive discipline and guidance techniques.
5. Provide an environment in which children can feel comfortable, relaxed, happy, and involved in play, recreation, and other activities.
6. Arrive on time for each assigned shift.
7. Give complete focus to the children, free of distractions such as cell phones and personal issues.
8. Update the Member Services Director on any important developments regarding the child or parent of a child in their room.
9. Supervises the children, classroom, and all activities

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to strengthen our community, beginning with you.

YMCA COMPETENCIES (Leader):

Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance, and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through team engagement. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:

1. Minimum High School Diploma/GED or in-progress
2. Strong interpersonal skills with the ability to engage and lead a team of employees. Previous experience in a customer service environment, with experience in a supervisory position preferred. Excellent computer, organizational, and analytical skills and detail-oriented.
3. Strong consensus-building ability with effective conflict resolution and negotiation skills. Strong verbal communication skills. Must be able to relate effectively to diverse groups of people from all social and economic segments of the community. Competent in providing direction and education on procedures/policies/standards to member services team staff. Ability to take initiative and affect change.
4. YUSA Leader certification or obtain within 60 days of hire/promotion.
5. CPR/AED Certification or obtain within 60 days of hire/promotion.

PHYSICAL DEMANDS:

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to stand, sit, and reach and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 20 pounds.
• Specific vision abilities this job requires include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.
• Must have visual and auditory ability to respond to critical incidents and the physical ability to respond swiftly in an emergency.
• Must be able to coordinate a variety of large and small tasks simultaneously and handle tension and stress in a positive manner