Billing Specialist I at Transport Management Services – Chattanooga, Tennessee

Responsible for preparing invoices accurately and timely for our customers. The specialist must be accurate and reliable in handling accounts and documents, have a high degree of organizational ability, and a strong attention to detail.

Responsibilities

• Employs the program that prepares bills automatically once the load has been entered, calculated, and input automatically into the Company's account records by Customer Service.
• Required to closely check that the numbers match up to those on the BOLS.
• Prints and prepares invoices, sends invoices electronically via email/EDI, handling billing questions from customers, and updating information pertinent to each customer (i.e., if they require certain numbers for processing, rates, and fuel rates, etc.)
• Keeps an ongoing spreadsheet of loads billed weekly versus errors occurring within the week.
• Meets established number of bills and invoiced loads per week.
• Ensures all lumpers and unloads are invoiced.
• Keeps customer base and workflow current
• Audits billing information from TMW to drivers’ paperwork in EBE
• Other duties as assigned

Knowledge, Skills, and Abilities

• Experience in billing preferred
• AS400 experience preferred
• TMW experience preferred
• Transportation industry experience preferred
• Must have basic knowledge of Microsoft Office Suite
• Must be able to work under pressure and meet tight deadlines
• Must be able to get along with others and work in a team environment

Education/Experience

• Required: HS Diploma or Equivalent, some college a plus.
• Required: 0-2 years of billing experience.

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

• Pay Range: $15.69-$22.04
• Pay Grade: 3
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor