Branch Manager II - Rancho Bernardo at MyPoint Credit Union – San Diego, California

Branch Manager II – Rancho Bernardo Branch

MyPoint Credit Union

Who We Are

MyPoint Credit Union is a member‑focused financial institution committed to guiding individuals, families, and businesses toward long‑term financial success. We are rooted in service, integrity, and community engagement, delivering personalized financial solutions while building meaningful, trusted relationships with our members.

At MyPoint, we believe strong communities start with empowered teams. We foster a culture of accountability, collaboration, and service excellence, encouraging our employees to lead with purpose, think strategically, and make a positive impact both within our branches and throughout the communities we serve.

Position Summary

MyPoint Credit Union is seeking an experienced Branch Manager II to lead our Rancho Bernardo Branch. This role is responsible for overall branch leadership, operational oversight, staff development, and driving growth through exceptional member service and business development. The Branch Manager II serves as a key leader and community representative, ensuring the branch meets performance goals while delivering a consistently positive member experience.

Key Responsibilities

• Provide overall leadership and management of the Rancho Bernardo Branch, ensuring operational excellence and service consistency
• Recruit, train, coach, and develop branch staff to build a high‑performing, member‑focused team
• Drive branch growth through consumer and small business relationship development
• Execute business development strategies through community outreach, networking, outside sales efforts, and events
• Oversee lending, deposit, and cash management activities, ensuring accuracy, efficiency, and compliance
• Monitor branch performance metrics, establish goals, and implement strategies to achieve financial and service objectives
• Ensure compliance with all MyPoint Credit Union policies, procedures, and regulatory requirements
• Address and resolve escalated member concerns professionally and promptly
• Serve as a visible ambassador of MyPoint Credit Union within the local community
• Act as Saturday Branch Manager, as required

Qualifications

• Minimum of five (5) years of progressive leadership experience in financial services or retail
• Demonstrated success in branch management, operations oversight, or sales leadership
• Strong background in business development and relationship management
• Proven results in outside sales, trade shows, event marketing, or community partnerships
• Working knowledge of consumer and small business lending, deposit products, and cash management services
• Experience ensuring compliance with internal policies and regulatory requirements
• Strong leadership, decision‑making, and communication skills
• Ability and willingness to work Saturdays as required

Core Competencies

• Leadership & Team Development – Builds, coaches, and motivates high‑performing teams
• Member Experience Excellence – Delivers personalized, solution‑driven service
• Business Development – Drives growth through relationship building and community engagement
• Sales & Performance Management – Sets goals, tracks results, and ensures accountability
• Operational Oversight – Manages branch operations with accuracy, efficiency, and compliance
• Communication & Influence – Communicates effectively and builds trust with staff and members
• Problem Solving & Decision Making – Identifies challenges and implements effective solutions
• Community Engagement – Represents the credit union with professionalism and confidence

Position Details

• Status: Full‑Time, Exempt
• Schedule: Saturday availability required

Why Join MyPoint Credit Union?

At MyPoint, we believe in empowering our members and communities through meaningful relationships, financial confidence, and purpose‑driven work. Join us and be part of a team that truly makes a difference—one connection at a time.

MyPoint Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected status under applicable law.