Patient Care Coordinator in New York, New York at Cosmetic Physician Partners

At Cosmoplastic Surgery in NYC and Long Island, we are dedicated to providing highly personalized, compassionate care, treating each patient as part of our extended family and ensuring their voice is heard throughout their journey.

Dr. Kaveh Alizadeh’s distinguished practice combines innovative and proven surgical techniques with advanced non-invasive and injectable treatments, supported by exceptional continuity of care throughout recovery.

With over 23 years of commitment to restoring, innovating, and educating in the field of plastic surgery, Dr. Alizadeh also serves as a Full Professor at New York Medical College, actively training the next generation of surgeons and contributing to leading clinical research and pioneering procedures that enhance recovery and long-term results.

Through his international volunteer work and the founding of Mission: Restore, he has expanded his impact globally by providing medical education and surgical care in underserved communities. Guided by a philosophy to renew, restore, and uplift, the practice is committed to improving lives locally and globally—above all, the human spirit.

As a Patient Care Coordinator, you will serve as an ambassador for Dr. Alizadeh, ensuring every client experience reflects our philosophy of care, excellence, and human connection.

In this role, you will take the time to understand each client’s individual needs, thoughtfully coordinate appointments, and elevate every touchpoint of the client journey. By creating exceptional experiences and building lasting relationships, you will help shape each client’s impression of the brand.

This opportunity is ideal for someone who thrives in a fast-paced environment and approaches client care as a trusted advisor. We are seeking a motivated, client-focused professional with a strong sales mindset, a passion for learning, and a natural ability to build meaningful relationships. Ambition, organization, and strong interpersonal skills will be key to supporting the continued growth of the team and upholding Dr. Alizadeh’s outstanding reputation.

Previous experience in a med spa, aesthetic practice, or luxury retail environment is preferred; however, we also welcome candidates with a strong background in customer-focused roles who are passionate about delivering elevated service.

Essential Duties Include:

• Greet and check in patients, ensuring a warm, professional welcome while collecting and accurately entering patient information.
• Escort patients to exam rooms, maintain comfort, and ensure rooms are clean, organized, and prepared between appointments.
• Manage front desk operations including scheduling, phone calls, voicemail, patient check-outs, chart preparation, and general administrative tasks.
• Process payments, balance daily transactions, complete end-of-day paperwork, and support retail inventory management and sales.

Compensation:

The appointed candidate will be offered an hourly rate within the range of USD$25 - $30 plus the opportunity for commission, a comprehensive benefits package including: medical, dental, vision, a paid time off program, aesthetic perks and a 401K plan with employer contributions.

Qualifications:

Minimum 2 years experience in a Medspa, hospitality or retail experience preferably gained within a high end or luxury market

Work Schedule:

Monday & Wednesday 11AM-7PM; Thursday & Friday 10AM-6PM & Saturday 9AM-5PM