Evening & Weekend Operations Manager - Hotel Peter & Paul in New Orleans, Louisiana at ASH People LLC

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

ASH Hotels, in partnership with local developer Nathalie Jordi, acquired a historic development site nestled in New Orleans’ Marigny neighborhood. Hotel Peter and Paul consists of an existing church, rectory, convent, and school buildings steeped in more than a century of local, preservationist heritage. Our hotel offers classic, elegant experiences that defy formulaic guest expectations by entwining enduring church and schoolhouse architecture with eclectic interiors and reimagined environments. Characterized by an unexpected contemporary Louisianan spirit, Peter and Paul enchants all guests with an authentic union of yesteryear’s Marigny with today’s New Orleans.

Hotel Peter and Paul is seeking an Evening & Weekend Operations Manager to serve as the on-site leader during some of our most dynamic hours. This role is responsible for ensuring a thoughtful, seamless guest experience while overseeing evening and weekend operations across the property. Set within a historic church, schoolhouse, rectory, and convent, our hotel requires a manager who is detail-oriented, calm under pressure, and deeply committed to hospitality. This position works closely with the front desk, housekeeping, maintenance, and events teams to maintain the integrity of the guest experience and the physical space.

About the role

Evening & Weekend Leadership

• Act as Manager on Duty, overseeing all hotel operations during evenings and weekends
• Serve as the primary point of contact for staff and guests during assigned shifts
• Ensure the property is operating smoothly, safely, and in alignment with Hotel Peter and Paul standards

Guest Experience

• Provide warm, attentive, and personalized service reflective of the hotel’s ethos
• Handle guest concerns, service recovery, and special requests with care and discretion
• Anticipate guest needs and proactively enhance the experience

Front Desk Oversight

• Support front desk operations, including arrivals, departures, and concierge services
• Assist with escalated situations and ensure service standards are upheld
• Maintain strong communication with the daytime team for continuity

Housekeeping & Maintenance Coordination

• Oversee housekeeping performance to ensure rooms and public spaces meet quality standards
• Partner with maintenance to address issues quickly
• Execute projects in conjunction with operations teams
• Conduct regular walkthroughs of guest rooms and public areas

Events & Programming

• Oversee evening and weekend events, including weddings, private gatherings, and cultural programming that happens at the hotel
• Act as liaison between hotel operations and sales - using resumes to monitor happenings

Team Support & Culture

• Lead and support staff with a hands-on, collaborative approach
• Foster a calm, respectful, and solutions-oriented work environment
• Provide guidance and real-time decision-making across departments

Qualifications

• 2+ years of experience in hospitality, hotel operations, or a related field
• Strong leadership presence with the ability to make thoughtful decisions quickly
• Excellent communication and interpersonal skills
• Ability to multitask and adapt in a fast-paced, service-oriented environment
• Availability for evenings, weekends, and holidays
• Boutique hotel or independent hospitality experience
• Experience with hotel systems (PMS) and other systems
• Hands-on, visible presence throughout the property
• Detail-driven with a strong sense of care for both guests and the space
• Calm, intuitive, and solution-oriented

Compensation and Benefits

• Salary range $50,000 - $60,000 commensurate with experience

• Full time employees are eligible to enroll in Medical insurance, Dental insurance, Vision insurance, Voluntary Life, Short and Long Term Disability, Accident and Critical Illness Insurance, and Pet insurance plans which will be effective the first of the month following 60 days of employment.

• 401 (k) with 100% match up to 4% of your annual salary. Eligible after 90 days of employment.

• Full-time employees are eligible for: 10 vacation days, 5 paid sick days (unless otherwise required by law), 4 paid personal days, 11 paid holidays if you work on the holiday, annually.

• 50% food & beverage discount and discounted hotel rooms at Ash properties

• Opportunity for growth within Ash Hotels.

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.