Banquet Coordinator at Blake's Orchard, Inc. – ARMADA, Michigan

Job Summary:

The Banquet Coordinator is responsible for planning and managing private events of varying sizes and purposes. The Banquet Coordinator will be responsible for communicating with all customers/hosts, coordinating all logistics, accommodating special requests, maintaining budgets and ensuring all events are carried out to the highest level of customer satisfaction. The Banquet Coordinator will also support the Experience Team with all large property wide events and festivals.

The ideal candidate for this position will:

• Have a service-oriented can-do attitude
• Strong written and verbal communication skills
• Strong organizational skills with attention to detail
• Thrive in a fast-paced environment and handle pressure while managing multiple tasks
• Have proven people and task management skills
• Maintain Blake’s core values and mission statement through elevated guest experience.
• Uphold company policies per the Standard Operating Procedures, Employee Policy Manual and Code of Conduct

Responsibilities and Duties:

• Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, etc
• Work with Kitchen Manager to accommodate all dining needs
• Work with banquet manager to coordinate staffing per the needs of the event
• Proactively handle any arising issues and troubleshoot any emerging problems on the event day
• Collaborate with marketing to promote and publicize events
• Conduct pre- and post – event evaluations and report on outcomes
• Provide feedback and periodic reports to stakeholders
• Propose ideas to improve provided services and event quality
• Research market, identify event opportunities and generate interest
• Propose new event concepts
• Establish and maintain relationships with all customers and vendors
• Plan event details and aspects, including floor plans, dining, and overall flow
• Create accurate quotes and proposals for prospect events/clients
• Communicate with customers/clients to identify their needs and to ensure customer satisfaction

Education, Skills & Knowledge:

• Preferred bachelor’s degree in business studies, business administration, or a related discipline
• Minimum 1-2 years’ experience in Event Coordinating/Planning or related position
• Experience working with multiple departmental teams
• Excellent communication; verbal, written and interpersonal
• Strong Organizational & Planning Skills,
• Great Teamwork and Problem-Solving Skills
• Proficient technical knowledge with the ability to use multiple platforms including Microsoft
• Must be legally allowed to work in the USA
• Ability to work nights, weekends, and holiday periods to meet business needs

Working Conditions:

• The work for this position will be in a climate controlled, smoke free environment but the employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually moderate, can raise to loud based on event.
• Work will be performed for up to eight hours per day. Weekend and holiday work will be required from time to time.
• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.