Concessionaire in Bend, Oregon at Bend Metro and Park Recreation District
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Job Description
Benefit type: Part time- non benefited
Benefits available: For a full description of our benefits, please click here.
Do you love helping people? Do you enjoy working with all members of our community? Become a Customer Service Specialist Concessionaire!At Bend Parks and Recreation we are committed to delivering the best customer service possible at all of our facilities.
About the job:
The Concessionaire position prepares, serves food and beverage items and serves as cashier for concession operations at our various facilities. Performs related preparation and cleaning duties.
A day in the life:
Duties may include, but are not limited to the following:
- Greets customers and takes orders.
- Prepares and serves pre-packaged and/or semi-prepared food.
- Serves as cashier including using point of sale system and processing cash and credit transactions.
- Completes opening and closing procedures for concession operations.
- Maintains cleanliness and sanitation of concession area, equipment, and surrounding areas.
- Assists Customer Service Specialist 2 and 3 including: directing public to activities, answering multi-line telephone, processing basic transactions and providing information on programs and facilities.
- Assists with inventorying and stocking of products.
- Assists with emergency support as directed by others.
- Acts as a Mandatory Reports; reports incidents of child abuse/neglect.
- Performs other job-related duties as assigned.
Work Schedule:
- This is a part-time, seasonal position with a varying schedule.
- Season: late-May to late-August.
- Facilities operate from 5:30am-9:15pm Monday-Friday and 7:45am-6:15pm on weekends.
- Shifts available are usually afternoons and evenings.
What you'll need for success:
Strong Knowledge of:
- Customer service and basic food service practices; and
- Basic math.
Skill and Ability to:
- Follow directions and procedures;
- Work efficiently while multitasking;
- Communicate effectively, tactfully and pleasantly with people of all ages and abilities;
- Prepare and handle food and beverage items according to established procedures;
- Handle cash and credit transactions accurately;
- Operate a point of sale station; and
- Establish and maintain positive, respectful and cooperative working relationships with all contacts.
What we’re looking for:
Required Experience & Training:
- High school diploma or currently attending school; AND
- Some previous related volunteer or work experience; OR
- Any satisfactory combination of education, experience and training.
License & Certification:
- Possession of, or ability to obtain within 5 days of hire, a current Oregon Food Handler Card.
Supervision Responsibilities:
Supervision is not normally a responsibility of this position.
Supervision Received:
Works under the direction of a supervisor. Carries out work independently but work and decisions are typically reviewed prior to final execution.
Working Conditions:
The following are working conditions, including environmental and physical demands, required for this classification.
- Duties are primarily performed in a concession stand, which can be hot and noisy.
- While preparing food, there may be exposure to steam, fumes and odors.
- Work is usually performed during evening and weekend hours.
- Physical exertion may include squatting, bending, kneeling, reaching, pushing, pulling, lifting up to 40 pounds unassisted when cleaning, sanitizing, inventorying and stocking products.
- Making substantial movements (motions) of the wrists, hands, and/or fingers. Manual dexterity and coordination; daily precise control of fingers and hand movements while operating telephone, kitchen tools, cash register, and computer.
- The flow of work and character of duties involve normal mental and visual attention much or all of the time.
Selection Process:
Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. An offer of employment is contingent on the verification of credentials and other information required by Bend Park & Recreation District policies, including a background check and a driving history review when driving is required for position.
Application consideration and wage calculation:
To be considered for this position, applicants must have a complete online application. Your application materials and any submitted responses to the supplemental questions will be the basis for our evaluation. Incomplete information may result in disqualification and/or affect your starting wage.
Veteran Preference Status
Under Oregon law, veterans who meet minimum qualifications for a position may be eligible for employment preference. To qualify for veterans’ preference, you must submit required documentation prior to the closing date of the recruitment. Veterans’ preference cannot be awarded without required documentation. Beginning January 1, 2026, certain preferences will also apply to current and former members of the Oregon National Guard. For more information on if you qualify for veterans’ preference visit https://www.oregon.gov/boli/workers/pages/veterans-preference.aspx
Equal Employment Opportunity:
Bend Park and Recreation District is an Equal Opportunity Employer
Bend Park & Recreation District Core Competencies:
All positions with Bend Park and Recreation District are subject to district and position competencies. Below is a list of the most critical competencies for this position. Additional competencies are required for the position and may change based on needs. A complete list of the competencies is available from Human Resources.
Accountability • Customer Service Orientation • Safety • Judgment and Decision Making • Teamwork and Cooperation • Results Orientation