Regional Quality, Compliance, & Safety Manager at Trusted Ally Home Care – Knoxville, Tennessee

About Us: Trusted Ally Home Care (TAHC) is a growing multi-state home care agency that specializes in providing nursing and home health aide services to nuclear-exposed employees in the comfort of their homes. TAHC has been serving families and loved ones since 2010. After witnessing the impact that quality home care services brought to her great-grandfather's life, our co-founder Candace Honeywell, was determined to bring the same level of care to everyone we serve. Together, with co-founder Alexander Page, they are committed to driving positive change in home health care.
Core Values:

Role Overview:

The Regional Quality, Compliance, & Safety Manager serves as the clinical infrastructure leader responsible for building, auditing, optimizing, and safeguarding the integrity of all clinical documentation, EMR systems, regulatory standards, and quality workflows across regions. This role owns the architecture of how clinical care is translated into defensible documentation, how compliance requirements are operationalized within daily practice, and how systems are structured to support utilization performance, billing continuity, patient safety, and survey readiness. The Manager acts as the internal subject matter expert on federal, state, ACHC, and DOL regulations, ensuring policies, procedures, EMR forms, Plans of Care, and interdepartmental workflows remain aligned, current, and audit-ready at all times. By interfacing across clinical, billing, intake, scheduling, and operational platforms, this leader eliminates silos, reduces manual processes through automation, strengthens QA oversight, and builds scalable infrastructure that supports growth without sacrificing compliance rigor. This position is both strategic and operational—designing systems while enforcing standards—ensuring documentation excellence, regulatory integrity, and clinical accountability are embedded into the foundation of every region.
5 Major Job Functions:

1. Clinical Documentation Governance & EMR Optimization
2. Quality Assurance & Chart Integrity Oversight
3. Regulatory Compliance & Survey Readiness
4. Interdepartmental Systems Integration & Automation
5. Clinical Training & Operational Infrastructure Leadership

Education and Experience Qualifications:

• Bachelor of Science in Nursing (BSN): Master's degree in nursing or healthcare administration preferred.
• Licensure:Must hold a valid and active Registered Nurse (RN) license in the State of practice.
• Experience: Minimum of 2-3 years in quality, safety, and/or compliance management; at least 4 years of experience in home health, nursing leadership, or a related field strongly preferred.
• Prior experience in a leadership or management role is advantageous.
• Strong knowledge of healthcare regulations and standards concerning home health services with the Department of Labor a plus
• Certifications:Current Basic Life Support (BLS) certification
• Strong clinical assessment, critical thinking, and problem-solving skills
• Excellent communication and interpersonal skills to interact effectively with patients, families, nursing leadership, and healthcare team members.
• Ability to adapt to a flexible work schedule and to be on-call rotation
• Proficiency in using electronic health records (EHRs) and Microsoft Office Suite.
• Valid driver's license and/or access to a reliable vehicle or transportation for State travel. based on geographical location of clients.
• Background check and drug screening required.

Additional Information:

• Colorado Hybrid Preferred, Remote other locations.
• Comprehensive medical, dental, vision, 401k, unlimited PTO benefits package included.
• Competitive salary $95,000-$105,000
• Opportunities for professional development and growth within the organization.
• Dynamic and supportive work environment with passionate colleagues.