Analysis Technician III at HM Electronics – Carlsbad, California
About This Position
Job Category: Engineering
Requisition Number: ANALY003816
Full Time
On-site
Carlsbad, CA 92010, USA
Clear-Com, an HME company, is a trusted global provider of professional real-time communications solutions and services since 1968. We innovate market proven technologies that link people together through wired and wireless systems.
Clear-Com was first to market portable wired and wireless intercom systems for live performances. Since then, our history of technological advancements and innovations has delivered significant improvements to the way people collaborate in professional settings where real-time communication matters. For the markets we serve -- broadcast, live performance, live events, sports, military, aerospace and government-- our communication products have consistently met the demands for high quality audio, reliability, scalability and low latency, while addressing communication requirements of varying size and complexity. Our reputation in the industry is not only based on our product achievements, but also on our consistent level of customer engagement and dedication to delivering the right solutions for specialized applications, with the expertise to make it work. Around the globe and across markets, Clear-Com’s innovations and solutions have received numerous awards and recognitions for ingenuity and impact to customers. Come join our team!
We are currently hiring for a Temporary Analysis Technician III.
What you will do in the position:
- Rework with Minimal Supervision and Limited Instructions
- Troubleshoots and processes equipment returned by customers for repair or exchange.
- Using sound judgment, works with minimal supervision on routine tasks and limited instructions on new assignments.
- Troubleshoots to component level to determine equipment failure and compares findings with customer complaints.
- Prepares repair estimates, as necessary, and obtains customer approvals.
- Performs rework modifications, updates, and realignments to return equipment to working order.
- Provides backup support for Lead Technician, as needed.
- Validation and Documentation of Corrective Actions Taken to Restore Returned Equipment to Working Order
- Validates and documents corrective actions taken to restore returned equipment to working order.
- Performs testing to ensure equipment functions according to specifications.
- Inspects finished products to verify conformance to industry and workmanship standards.
- Documents failure codes and repair information on repair orders.
- Identification and Reporting of Problems with Products and Procedures
- Identifies problems with products and procedures and reports them to the RD Lead or Supervisor.
- Addresses any service/reliability issues that arise.
- Initiates Engineering Action Requests (EAR) to initiate corrections.
- Explains technical issues to internal and external customers.
- Performs all other job responsibilities as assigned.
What you will need to succeed:
- Intermediate skill in Microsoft Windows and applications
- Excellent soldering skills, capable of fine pitch remove and replacement of complex surface mount components
- Good Verbal and written communication skills
- Ability to read/interpret manufacturing drawings and schematic diagrams
- Ability to use common hand tools
- Capable of operating required equipment
- Ability to exercise good judgment
- Good interpersonal skills
- Ability to operate a Personal Computer
- Expert level knowledge of troubleshooting a variety of products
- Experience: 5+ (or equivalent combination of technical troubleshooting and/or MFG/SMT experience)
- Education: Associates degree in Electronics Technology, Technical School or Certificate, or equivalent combination of education/experience including understanding of basic electronics theory - Required
The posted pay range is from $27.79 to $37.02, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Details
Description
Clear-Com, an HME company, is a trusted global provider of professional real-time communications solutions and services since 1968. We innovate market proven technologies that link people together through wired and wireless systems.
Clear-Com was first to market portable wired and wireless intercom systems for live performances. Since then, our history of technological advancements and innovations has delivered significant improvements to the way people collaborate in professional settings where real-time communication matters. For the markets we serve -- broadcast, live performance, live events, sports, military, aerospace and government-- our communication products have consistently met the demands for high quality audio, reliability, scalability and low latency, while addressing communication requirements of varying size and complexity. Our reputation in the industry is not only based on our product achievements, but also on our consistent level of customer engagement and dedication to delivering the right solutions for specialized applications, with the expertise to make it work. Around the globe and across markets, Clear-Com’s innovations and solutions have received numerous awards and recognitions for ingenuity and impact to customers. Come join our team!
We are currently hiring for a Temporary Analysis Technician III.
What you will do in the position:
- Rework with Minimal Supervision and Limited Instructions
- Troubleshoots and processes equipment returned by customers for repair or exchange.
- Using sound judgment, works with minimal supervision on routine tasks and limited instructions on new assignments.
- Troubleshoots to component level to determine equipment failure and compares findings with customer complaints.
- Prepares repair estimates, as necessary, and obtains customer approvals.
- Performs rework modifications, updates, and realignments to return equipment to working order.
- Provides backup support for Lead Technician, as needed.
- Validation and Documentation of Corrective Actions Taken to Restore Returned Equipment to Working Order
- Validates and documents corrective actions taken to restore returned equipment to working order.
- Performs testing to ensure equipment functions according to specifications.
- Inspects finished products to verify conformance to industry and workmanship standards.
- Documents failure codes and repair information on repair orders.
- Identification and Reporting of Problems with Products and Procedures
- Identifies problems with products and procedures and reports them to the RD Lead or Supervisor.
- Addresses any service/reliability issues that arise.
- Initiates Engineering Action Requests (EAR) to initiate corrections.
- Explains technical issues to internal and external customers.
- Performs all other job responsibilities as assigned.
What you will need to succeed:
- Intermediate skill in Microsoft Windows and applications
- Excellent soldering skills, capable of fine pitch remove and replacement of complex surface mount components
- Good Verbal and written communication skills
- Ability to read/interpret manufacturing drawings and schematic diagrams
- Ability to use common hand tools
- Capable of operating required equipment
- Ability to exercise good judgment
- Good interpersonal skills
- Ability to operate a Personal Computer
- Expert level knowledge of troubleshooting a variety of products
- Experience: 5+ (or equivalent combination of technical troubleshooting and/or MFG/SMT experience)
- Education: Associates degree in Electronics Technology, Technical School or Certificate, or equivalent combination of education/experience including understanding of basic electronics theory - Required
The posted pay range is from $27.79 to $37.02, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
We are an Equal Opportunity/Affirmative Action Employer. We encourage Minorities, Females, Disabled and Veterans to apply.
We participate in the e-verify system.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a HM Electronics Human Resources Representative at 800.848.4468.