Automotive Sales & Leasing Specialist at Midway Motors – Newton, Kansas

Midway Motors Auto Group is looking for a motivated Automotive Sales Professional to guide customers through the purchase or lease of new and pre-owned vehicles. This role focuses on building relationships, understanding customer needs, and delivering an exceptional buying experience while meeting sales and profitability goals.

Key Responsibilities

• Greet customers and build trust through a professional, customer-first approach
• Ask thoughtful questions to understand needs and recommend the right vehicle
• Present vehicle features, benefits, and optional equipment clearly
• Coordinate and conduct vehicle test drives following dealership guidelines
• Explain purchase and lease options in a way customers can easily understand
• Negotiate pricing with management approval and complete all required sales documentation
• Prepare customers for a smooth transition to the F&I process
• Stay knowledgeable on products, features, and industry regulations
• Set personal sales goals and actively track progress

Delivery & Follow-Up

• Ensure vehicles are ready and properly delivered to customers
• Review vehicle features, warranties, and paperwork at delivery
• Introduce customers to the service team and schedule their first service visit
• Follow up after delivery to confirm satisfaction and handle any open items

Customer Development

• Follow up with sold customers within 48 hours and unsold customers within 24 hours
• Proactively prospect and build new customer relationships
• Utilize dealership CRM and follow-up systems
• Participate in community, social, or dealership events as requested

Additional Expectations

• Maintain a clean, professional showroom and vehicle displays
• Mentor new sales team members when needed
• Participate in sales meetings and training
• Maintain a professional appearance and team-focused attitude

Job Qualifications

BASIC QUALIFICATIONS (EDUCATION, EXPERIENCE, CERTIFICATIONS, LICENSES)

• High School Diploma or equivalent
• Minimum of 1 year relevant sales or customer service experience
• Valid driver’s license with satisfactory Motor Vehicle Report (MVR)

PREFERRED QUALIFICATIONS

• Previous work experience working directly with the public, selling or influencing others, establishing and maintaining interpersonal relationships, and communicating with persons outside the organization via phone, face-to-face, email and/or social media.
• Attention to detail
• Customer-focused with the ability to communicate directly with customers, explaining vehicle details, recommendations and costs
• Using computers and computer systems (including hardware and software) to enter data and process information
• Cooperative spirit that requires being pleasant with others on the job and displaying good-natured, cooperative attitude; being sensitive to other’s needs and feelings while being understanding and helpful
• Professional appearance and work ethic
• Self-motivated, goal-oriented, and ability to work within a fast-paced environment