Sales Team Member at Anytime Fitness – Sparks Glencoe, Maryland

DUTIES/RESPONSIBILITIES:

Sales & Growth

• Follow a structured sales process to drive personal training sales and achieve monthly revenue goals.
• Engage with members and prospects through phone calls and follow-ups to schedule consultations and promote personal training services.
• Gain referrals from training clients by building strong relationships and delivering exceptional service.
• Implement local marketing campaigns with organic social media content and reach out to the community, strengthening brand awareness and building local connections.

Member Experience & Retention

• Conduct body scans for members, interpreting results to tailor fitness plans and track progress.
• Conduct fitness consultations to understand members' goals, health history, and fitness levels, and provide personalized training recommendations
• Focus on delivering an exceptional member experience with regular follow-ups to members ensuring they stay motivated and on track to meet their fitness goals.

Training & Support

• Deliver pre-designed workouts to groups of 1–15 members, ensuring each session is effective, safe, and engaging.
• Continuously monitor and assist clients during sessions to ensure proper technique and safe use of equipment.

Club Culture & Community Involvement

• Assist with creating a positive and inclusive club culture by engaging with members and supporting community events.
• Help enhance social media engagement to strengthen the connection with members and promote a sense of community.

Prospecting & Member Engagement

• Support the membership team by conducting follow-ups through phone calls, text messages, and emails with members and prospects (no cold calls).
• Set appointments for the Club Manager and Training Manager when necessary.

Club Cleanliness & Maintenance

• Clean and maintain the club, ensuring a safe, welcoming, and pristine environment for members.
• Regularly clean equipment, common areas, and restrooms, ensuring the club remains tidy and well-maintained.

Operations & Administrative Support

• Assist with administrative tasks, such as counting the till and ensuring proper handling of payments.
• Collect and enter payments from members.
• Support the team with any additional tasks or projects as assigned.

Scheduling

• Work Saturdays as part of the regular schedule to ensure the club is supported throughout the week

REQUIRED SKILLS/ABILITIES:

• Proficient in MS Office with ability to learn new software.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal abilities.
• Ability to prioritize and handle multiple tasks simultaneously.
• Proven ability to lead a team, self-starter.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Personal Training Certification a plus.
• 1-3 years of Sales experience preferred.
• CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.

WORK ENVIRONMENT:

• Work is a customer facing indoor gym setting with a low to moderate noise level.

TRAVEL REQUIREMENTS:

• Less than 5% on an annual basis.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, see, reach, stoop, kneel.
• Must be able to lift 50 pounds.