Loan Servicing Associate at Renovo Financial – Chicago, Illinois
Renovo Financial
Chicago, Illinois, United States
Posted on
Updated on
Employment Type:Full-Time
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About This Position
Who We Are:
Renovo Financial is a rapidly growing Chicago-based private lender serving real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff. Renovo’s reliability and “win-win” solutionsoriented approach is just one reason why our repeat and referral rates far exceed the industry average. Renovo was honored to be named one of Crain’s 50 fastest-growing Chicago companies and the 2022 + 2023 Top Workplace winner, as recognized by The Chicago Tribune, and 2023 Best Workplace by Inc. Magazine.
Position Summary:
The Loan Servicing Associate will play a crucial role in providing support to a given department in our Loan Servicing business unit. The ideal candidate possesses strong analytical and problem-solving skills, a keen attention to detail, manages time very effectively while staying organized, and can communicate effectively (both verbal and written) with diverse stakeholders. This position is eligible for overtime. In this role, you will report directly to an AVP at Renovo Financial.
Responsibilities:
- Draft, reconcile and finalize payoff and paydown statements
- Review and respond to emails timely and accurately from personal and team inbox
- Reconcile payments and assist in sending out monthly payment statements
- Draft monthly ACH payments
- Routinely manage collateral documentation
- Perform quality analysis reviews
- Apply monthly payments received via wire
- Process and analyze escrow accounts
- Review, reconcile, and apply payoff funds without reach as needed if short payoff is received
- Contribute to process improvement and propose edits to policies, procedures, and job aids as needed
- Assist in customer service outreach and response as needed
- Become a registered Illinois notary and maintain notary registration
- Other projects as assigned
Ideal Candidate:
The ideal candidate for this role will have:
- Live in the Chicagoland or Tampa area
- Ability to multi-task while maintaining high attention to detail
- Manage daily tasks and prioritize workload independently
- Excellent written and verbal communication
- Outstanding organizational skills
- Ability to interface with all levels of the organization from loan servicing associates to senior management
- Team-player that will work to find solutions
- In Office role with minimum flexibility for remote work
- Strong problem-solving and critical thinking skills
- Previous experience in loan servicing is a plus but not required
- Proficiency in Microsoft Outlook, Word, and Excel is required
- Experience with Salesforce is a plus
- Experience with real estate a plus but not required
Pay: From $48,000.00 per year
At Renovo, we’re building a team that reflects a wide range of backgrounds, perspectives, and skills because we believe diverse voices make us stronger. We’re proud to be an equal opportunity employer and welcome applicants of all identities and experiences.
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Job Location
Chicago, Illinois, United States
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