Parts Counter Associate- Nalley Toyota of Roswell at Asbury Automotive Group – Roswell, Georgia
Asbury Automotive Group
Roswell, Georgia, 30075, United States
Posted on Oct 23, 2025
NewIndustries:Automotive-vehicles/parts/service
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About This Position
Parts Counter Associate- Nalley Toyota of Roswell
11130 Alpharetta Hwy, Roswell, GA 30076, USA
Requisition ID Req #8997
Join our dynamic team at Nalley Toyota of Roswell as a Parts Counter Associate!
We’re on the lookout for enthusiastic, energetic individuals who love working with people.
Enjoy fantastic benefits and exciting career opportunities.
Don’t miss your chance—apply now and be a part of something great!
This position entails assisting customers, whether in a retail environment or a workshop setting, in selecting the necessary parts in a courteous, professional, and efficient manner. Customer interactions may occur over the counter, in the shop, or via telephone.
Responsibilities include:
Assisting all customers, both retail and workshop, in selecting required parts in a friendly, professional, and efficient manner. Responding to incoming phone calls and counter inquiries, offering price quotations and additional information as needed. Informing customers about companion part requirements and promotions while ensuring that they are aware of the full product line. Reviewing body shop estimates to confirm the accuracy of ordered parts and to verify that pricing aligns with the estimates, when applicable. Retrieving and fulfilling orders from stock. Notifying the parts manager regarding out-of-stock items or shop materials that require immediate attention. Alerting all relevant parties upon the receipt of special-ordered parts. Pulling orders and ensuring that all parts are appropriately tagged with customer names and job numbers. Adhering to departmental policies and procedures related to the special ordering of parts and managing special order aging. Following up on back-ordered parts and replenishing assigned inventory on a daily basis. Maintaining a prompt, efficient, and timely flow of paperwork. Ensuring all internal requests for parts are appropriately billed to the service repair orders. Verifying the back-order files weekly and returning items to vendors or restocking those not collected. Processing payments from retail customers or obtaining credit authorization as needed. Assisting outside sales representatives with their orders.
Required Job Skills and Qualifications:
Exceptional communication and customer service skills, with an ability to maintain a professional image and demeanor. Ability to multitask effectively in a fast-paced environment. Strong proficiency in computer and telephone skills, including familiarity with the Internet and MS Outlook; proficiency in CDK is advantageous. A degree in automotive technology or equivalent military experience is preferred. Bilingual abilities are considered an asset. Candidates must be at least eighteen years of age. A valid Driver’s License is required. Successful completion of a pre-employment screening, including background and drug testing, is mandatory.
Company Benefits:
Pay and Recognition:
Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax-free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401 (k) with company match Pet Insurance Legal Ease Insurance Identity Guard
Learning, Tuition Assistance, and Career Development:
Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which include paid volunteer hours Aggressive Employee referral program with bonus opportunities
Job Details
11130 Alpharetta Hwy, Roswell, GA 30076, USA
Requisition ID Req #8997
About Asbury
Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Join our dynamic team at Nalley Toyota of Roswell as a Parts Counter Associate!
We’re on the lookout for enthusiastic, energetic individuals who love working with people.
Enjoy fantastic benefits and exciting career opportunities.
Don’t miss your chance—apply now and be a part of something great!
This position entails assisting customers, whether in a retail environment or a workshop setting, in selecting the necessary parts in a courteous, professional, and efficient manner. Customer interactions may occur over the counter, in the shop, or via telephone.
Responsibilities include:
Required Job Skills and Qualifications:
Company Benefits:
Pay and Recognition:
Insurance / Retirement:
Learning, Tuition Assistance, and Career Development:
Professional growth and development opportunities. Additional advantages:
INDOTHER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Job Details
Job FamilyParts
Pay TypeSalary
Frequently asked questions about this position
Job Location
Roswell, Georgia, 30075, United States
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Job Location
This job is located in the Roswell, Georgia, 30075, United States region.