Claims Supervisor - In Office or Hybrid at Auxiant – Cedar Rapids, Iowa

https://www.auxiant.com/

Auxiant’s Mission Statement and Core Values

Mission:
An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results.

Core Values: Independent Solutions. REAL Results
Respect
Empowerment
Agility
Leadership

Be part of a growing and prospering company as an Claims Supervisor. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package.

Job Summary:

• Supervise the claims department to maintain the service and productivity level of standards

Essential Functions:

• Monitoring turnaround time, inventory, examiner production, data entry production and automated production
• Assist examiners and other staff members in questions as to claim process, interpretation of plan design and language, clients, participants and providers questions, claim rules
• Assist in claims processing as needed
• Answer and correspond to necessary inquiries verbally and written including appeals and claim service pre-determinations
• Assist in the customer service phone line queue as needed
• Handle projects that relate to the claims area
• Coordinate projects as needed and directed by Vice President of Operations and Director of Claims and Customer Service
• Prepare, coordinate and revise procedures as needed
• Supervision of positions reporting to Claims Supervisor
• Hire necessary staff force, prepare annual reviews, coordinate vacations schedule, evaluate and discipline staff
• Role model for employees
• Recognize and reward employee performance/results
• Recommend changes for improvement

Nonessential Functions:

• Other duties as assigned or appropriate

Education/Qualifications:

• Medical terminology
• Previous experience in Medical Insurance and/or third party administration
• Previous experience in a leadership role
• Proficient use of Microsoft Word, Excel, and Internet
• Excellent written/verbal communication skills
• Bachelors Degree and 2-4 years related experience; or equivalent combination of education and experience.

Full benefits including: Medical, Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more