Senior Software Engineer, Ingestion Team at Pryon – Boston, Massachusetts

The Ingestion team is responsible for everything that happens between content arriving from a connector and that content being ready for search and retrieval. This means document processing pipelines that handle parsing, text extraction, chunking, metadata enrichment, embedding generation, and index population — across every file format and content type our customers throw at us.

We’re in the middle of a significant architectural evolution — migrating from a legacy pipeline to a modern, workflow-orchestrated architecture with cleanly separated processing stages: intake, transformation, enrichment, and indexing. The team is also actively designing the next iteration of the pipeline to push further on throughput and resilience.

This is real systems engineering: the problems are about scale, reliability, and the messy realities of processing millions of documents with wildly different structures.

• Design and build pipeline stages for our modern ingestion architecture - from document intake through embedding generation and index writing
• Contribute to the design of next-generation pipeline architecture as the system evolves
• Improve system stability and scale: identify bottlenecks, reduce failure rates, and build observability into every stage
• Work with workflow orchestration tools to manage complex, multi-step document processing with retry logic, error handling, and state management
• Handle the realities of document diversity: PDFs, HTML, Office formats, images, structured and semi-structured data - all flowing through the same pipeline
• Collaborate with the Connectors team (upstream) and Retrieval team (downstream) to ensure data flows cleanly across system boundaries
• Participate in the ongoing migration from legacy systems, balancing new development with operational stability