Community Manager- Initiatives at ROCK GLOBAL MANAGEMENT CO LLC – Nashville, Tennessee

Title: Community Manager- Initiatives

Reports to: Chief of Staff

Position Type: Full-time, salaried (exempt), benefits eligible

Career Level: Mid-Career

The Community Manager- Initiatives is responsible for overseeing and coordinating a variety of initiatives, projects, and programs within the Rock Nashville Community and other branded programs. The main goal is to ensure Community programming is implemented in a collaborative manner, aligning with the values and goals of the global business while ensuring it taps into the Nashville culture.

Key Responsibilities:

Program and Project Management:

• Translate high-level initiative goals into clear workflows, timelines, and deliverables
• Lead, coordinate, and manage multiple initiatives and projects from concept to completion, focusing on Rock Nashville Community and Workforce LIVE related initiatives
• Define event and project objectives, goals, and deliverables in collaboration with other team members
• Develop detailed plans that outline the timeline, resources, and budget for specific projects, maintaining the overall Rock Nashville Community budget
• Monitor and track the progress of initiatives to ensure alignment with business values and goals

Collaboration

• Act as a point of contact for certain internal and external partners or stakeholders.
• Communicate effectively with all levels of the organization to keep stakeholders informed of program status
• Build and maintain strong working relationships with cross-functional teams
• Serve as a connector between the Nashville facility and the PA-based initiatives team

Performance Monitoring:

• Track key performance indicators (KPIs) and program milestones, compiling regular reports to share with teams
• Conduct regular program reviews and adjust plans as necessary

Process Improvement:

• Continuously assessing and improving program management processes
• Develop and implement the best practices for program execution, reporting, and collaboration
• Community & Partnership Enablement
• Support community-facing initiatives, programs, and events
• Act as an operational point of contact for select partners and collaborators
• Coordinate logistics, schedules, and communications tied to community programs
• Ensure initiatives align with organizational values and strategic priorities

Team Leadership & Development

• Support and coordinate work involving early-career professionals and junior staff
• Contribute to onboarding, documentation, and knowledge-sharing
• Model clear communication, accountability, and follow-through

Required Qualifications

Education:

• Bachelor’s degree in business administration, management, or a related field
• Experience:
• 5+ years of experience in program management or project management
• Proven track record of managing large, complex programs, projects, events or initiatives.
• Experience working with cross-functional teams

Skills:

• Exceptional collaborator who can take a framework and grow it while also flexing into strong operational skills from time to time
• Able to translate ideas into repeatable systems and processes
• Strong organizational and multitasking skills
• Excellent communication skills, both written and verbal
• Strong problem-solving and decision-making abilities

Desired Attributes:

• Able to translate ideas into repeatable systems and processes.
• Strong analytical skills with the ability to assess complex problems and develop practical solutions
• Ability to thrive in a fast-paced, dynamic environment
• Proactive and results-driven with an ability to work autonomously
• High level of attention to detail and accuracy
• Familiarity with the live event, behind the scenes ecosystem

PHYSICAL Requirements

• Frequently moves throughout campus but may remain stationary for long periods of time
• Responsible for set-up/tear-down of small scale events and contributing to larger ones as well Frequently uses manual dexterity to type, access files, and handle supplies
• Occasionally moves and lifts boxes and supplies up to 30 lbs.
• May be exposed to lasers and/or loud music

In addition to the functions listed above, all employees are expected to exercise honesty, integrity and respect for all clients and co-workers and maintain a professional appearance and demeanor. All employees are expected to respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. Every level of employee share responsibility for safety/health within this company and all employees are expected to follow all Safety Policies and Procedures; failure to do so could result in disciplinary action up to and including termination. This job description outlines the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.

We value diversity and are committed to creating an inclusive environment for all employees.

All employment offers are contingent upon successful completion of a background check and I-9 employment eligibility verification.