AI Automation Engineer at Advia Credit Union – Kalamazoo, Michigan

Employment Type: Full-Time, Hybrid #LI-HYBRID

Comprehensive Benefits Package

We're committed to supporting your well-being and work-life balance through a robust benefits offering:

Health & Wellness

• Medical, dental, and vision insurance to keep you and your family healthy.

Financial Peace of Mind

• 401(k) with company match, life insurance, and disability coverage.

Time Off

• Generous paid time off (PTO), paid holidays, and paid parental leave.

Professional Growth

• Learning and development programs, plus tuition reimbursement to support your career journey.

Additional Perks

• Free Telemedicine
• Employee Assistance Program (EAP)
• Wellness initiatives
• Paid Community Action Volunteer Hours

*Parental Leave and Tuition Reimbursement are available after one year of service

What you should know about the role

The AI Automation Engineer plays a key role in advancing innovation and operational efficiency at Advia Credit Union. This position focuses on designing and delivering AI-driven automation solutions that simplify workflows, improve accuracy, and help teams work more effectively. The role partners closely with stakeholders across the organization, leading initiatives from concept through implementation while balancing independent problem-solving with collaborative execution. In alignment with Advia’s core values, the AI Automation Engineer acts with integrity, approaches work with a mindset of continuous improvement, builds strong and trusting relationships, and keeps people at the center of every solution. All work is guided by industry best practices and a commitment to creating meaningful, sustainable impact for our employees, members, and communities.

What you should know about Advia

Advia is a fast-growing Credit Union that is positioned in the top 3% of credit unions across the United States. We serve almost 200,000 members with assets over $3 Billion. We offer very similar product and services as the big banks with a focus on saving our members money while providing financial advantages. We are rooted in our communities and believe we have a responsibility to give back outside of our four branch walls through volunteering and charitable donations. The work environment at Advia is fast-paced, performance based, and fun infused. We certainly live by the saying "work hard, play hard." As an employee of Advia, you can expect regular and constructive feedback, development opportunities, great benefits, excellent co-workers and engaged managers.

Major Duties and Responsibilities

• Designs and develops automation solutions: Builds and improves automated systems that reduce manual work and boost accuracy in our day-to-day operations.
• Integrates Artificial Intelligence (AI) into processes: Finds opportunities to add smart AI technology to existing workflows. Leads projects to test and implement these enhancements that help our team members and members. Deploy AI enhancements that are scalable and reliable. Optimize model performance and evaluate effectiveness.
• Compliance and Security: Works closely with our Information Security and Risk Management teams to make sure all automation follows regulations and Advia policies. Helps protect member data and maintain clear records.
• Manages Data Pipelines: Sets up systems to collect and organize information for use in automation projects. Makes sure data stays accurate, secure, and easy to use.
• Document Processing: Uses tools to help automate reading and understanding documents, making it easier for teams to use information.
• Performance Monitoring: Regularly checks how well automated systems are working. Looks for ways to improve results and troubleshoot any issues.
• Stays Current and Innovate: Keeps up with new developments in automation and AI. Brings fresh ideas to Advia and help us stay ahead in serving our members.
• Collaboration and Communication: Collaborate with other departments and business stakeholders. Communicate technical concepts and findings to non-technical audiences. Participate and contribute to team knowledge sharing. Document all code, model changes and system changes.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising judgment, raising questions to management, and adhering to policy guidelines.

Experience

• At least 5 years of experience in software development, automation, or related areas. Experience in financial services is preferred.
• Strong problem-solving and analytical skills; able to turn business needs into practical solutions.
• Experience with programming, especially using tools and languages like Python, is helpful.
• Comfortable working independently, managing projects, and setting priorities.

Education/Certifications/Licenses

Bachelor’s degree in Computer Science, Engineering, Data Science, or related field required. Master’s degree is a plus.

• Certifications in AI, machine learning, data science, or information security are a plus (e.g., Google, AWS, CISSP, CISA).
• Certifications in financial services (such as CFA or FRM) are helpful but not required.

Interpersonal Skills

The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.

Preferred Skills

• Experience with document processing and tools that help automate understanding of written information.
• Knowledge of databases and systems that help organize and retrieve information quickly.
• Familiarity with other automation tools, workflow platforms, or technologies that support business operations.
• Understanding of banking or financial industry processes is a plus.

Core Competencies and Soft Skills

• Communication: Able to explain technical ideas in simple terms to colleagues and members. Good at documenting work and sharing updates.
• Collaboration: Works well with others across departments, including IT, operations, compliance, and security.
• Adaptability: Willing to learn and try new approaches. Can handle changes and unexpected challenges in a fast-paced environment.
• Leadership: Takes initiative and looks for ways to add value. Can mentor others and guide projects.
• Attention to Detail: Careful and thorough in work, ensuring accuracy and reliability in automation solutions.

Physical Requirements

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.