Program Assistant at Camillus House Inc – Miami, Florida

At Camillus House, our mission is to serve the poor and homeless in South Florida. Guided by the teachings of St. John of God, we provide comprehensive services including housing, healthcare, behavioral health, and supportive programs that restore dignity and hope. Our core values—Hospitality, Respect, Quality, Spirituality, and Responsibility—shape how we serve our community, support one another, and steward the resources entrusted to us.

You are a compassionate, detail-oriented professional who thrives in a fast-paced, mission-driven environment. You bring strong organizational skills, clear communication, and a dedication to providing excellent support to clients and team members. Dependable and proactive, you can manage multiple responsibilities with accuracy and professionalism, always maintaining confidentiality and treating all individuals with dignity and respect.

As a Program Assistant, you provide critical administrative and operational support to ensure the smooth day-to-day functioning of assigned programs. Reporting to the Program Director or Manager, you collaborate closely with program staff, clients, and internal departments to support service delivery, compliance, and program success. Key responsibilities include:

• Client Intake and Documentation: Assist with client intake, maintain accurate client files, and ensure required documentation meets funding and organizational standards.
• Communication and Coordination: Act as a point of contact for program inquiries, coordinate meetings, support internal communications, and assist with referrals and follow-up.
• Compliance and Record Management: Maintain program documentation in line with regulatory, contractual, and organizational requirements while ensuring confidentiality and secure record-keeping.
• Cross-Functional Collaboration: Partner with Finance, People and Culture, Facilities, and other departments to support program needs and organizational goals.
• Data Entry and Reporting: Enter client and program data into designated systems, maintain accuracy, and support reporting for internal tracking and external funders.
• Operational Support: Manage supplies, track inventory, process purchase requests, and assist with general office coordination to ensure efficient program operations.
• Program Administrative Support: Provide scheduling, document preparation, filing, and other administrative assistance to maintain organized program records.
• Client Service Support: Deliver professional, respectful assistance to clients, helping connect them to appropriate staff and services.
• Other Duties as Assigned
  

• Ability to maintain confidentiality and handle sensitive information professionally.
• Alignment with Camillus House’s mission and values of Hospitality, Respect, Quality, Spirituality, and Responsibility.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to accuracy.
• High school diploma required; Associate’s or Bachelor’s degree in social services, nonprofit management, business administration, or related field preferred.
• Prior experience in administrative support, nonprofit programs, social services, or a related field preferred.
• Proficiency in Microsoft Office and ability to quickly learn database or case management systems.
• Strong interpersonal skills with a client-centered, service-oriented approach.
• Exceptional organizational skills and the ability to manage multiple tasks and deadlines.

Benefits & What We Offer

• Comprehensive Medical Plans (PPO & HMO options)
• Dental & Vision Insurance
• GAP Insurance (employer paid)
• Employer-paid Short-Term & Long-Term Disability
• Employer-paid Life Insurance
• Voluntary Life & AD&D
• Accident & Critical Illness Insurance
• Long-Term Care Insurance
• Wellness Program (PHMP)
• Employee Assistance Program (EAP)
• Pet Insurance
• Paid Vacation & Sick Time
• Paid Federal & Floating Holidays

Equal Opportunity Employer

Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to creating an inclusive environment for all employees, valuing diversity, and fostering a culture of equity.