Integrations Analyst at Frontline Homeowners Insurance – Lake Mary, Florida

At Frontline Insurance, we are on a mission to Make Things Better, and our Integrations Analyst plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Integrations Analyst where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Integrations Analyst enjoys robust benefits:

• Hybrid work schedule!
• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous match.
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Integrations Specialist:

• Conduct detailed technical analysis and document data mapping of third-party integrations to ensure interoperability between vendor systems and internal platforms.
• Coordinate environment provisioning and account setup for integrations in collaboration with infrastructure and operations teams.
• Manage access control and account management for vendor systems, maintaining proper user permissions and security protocols.
• Participate in Stage 0-2 activities, collaborating with Architecture and Business Analysis to shape solution design and plan integration approach.
• Guide the development and configuration of vendor integration solutions, working closely with developers to implement and configure interfaces that meet requirements.
• Maintain comprehensive integration documentation (requirements, design, configuration, and reference artifacts) and facilitate knowledge transfer across teams to ensure support continuity.
• Monitor integration performance (e.g., connectivity stability, error logs, data throughput) and ensure integrations meet service level agreements, proactively addressing any issues.
• Manage production support for integrations by triaging and troubleshooting issues, resolving them or escalating to vendors as necessary for timely resolution.
• Support scheduled maintenance and system upgrades by coordinating regression testing and change management, ensuring integrations remain stable after updates.
• Collaborate with the integrations lead for analysis, coordination, and execution activities as needed.
• Continuously explore opportunities to enhance integration performance or implement new integration capabilities that add value to the organization.

What we are looking for as a Integrations Specialist:

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.

We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.