What is the role of a Lead, Business Applications Analyst, CRM at Jobgether?

The Lead, Business Applications Analyst, CRM position at Jobgether is a Full-time or part-time position opportunity in the General Business field.

Where is this Lead, Business Applications Analyst, CRM job located?

United States, Other / Non-US, United States

What type of employment is offered for this Lead, Business Applications Analyst, CRM role?

Full-time or part-time position

What is the expected salary for this Lead, Business Applications Analyst, CRM job?

Compensation will be discussed during the hiring process.

How can I apply for the Lead, Business Applications Analyst, CRM position at Jobgether?

You can apply directly through the application link provided.

Lead, Business Applications Analyst, CRM at Jobgether

Lead, Business Applications Analyst, CRM

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead, Business Applications Analyst, CRM in United States.

This is a high-impact leadership role focused on optimizing CRM systems to enhance operational performance and customer journey execution. You will lead the implementation, enhancement, and ongoing support of enterprise CRM platforms, working cross-functionally to streamline sales processes and improve scalability. Operating in a fast-paced, performance-driven environment, youll partner with operations, technology, and leadership teams to deliver solutions aligned with long-term strategic growth. The role blends project leadership, system expertise, training development, and process optimization. If you thrive in complex environments and enjoy driving measurable business value through technology, this opportunity offers both visibility and influence.

Accountabilities:

Lead the implementation, optimization, and support of CRM and related business application modules, ensuring alignment with strategic objectives.
Collaborate with cross-functional stakeholders to design and standardize customer journey workflows and operational processes.
Partner with implementation teams and external consultants to execute CRM rollouts, system enhancements, and data integrations.
Develop and deliver comprehensive training programs to drive adoption and system proficiency across teams.
Maintain project plans, timelines, budgets, and quality assurance standards to ensure successful solution delivery.
Provide ongoing system support, troubleshoot issues, and continuously improve workflows to maximize operational efficiency.
Manage risks, dependencies, and cross-functional coordination to ensure project milestones are met.
Deliver clear and structured status updates to senior leadership, ensuring transparency and measurable ROI.

Requirements:

Minimum 8 years of experience in operations, financial systems, or technology implementation roles.
Proven track record leading complex CRM implementation and optimization projects.
Strong understanding of customer journey design, process standardization, and best practices.
Experience working within structured project management or agile frameworks, with the ability to coach and guide others.
Excellent stakeholder management, communication, and conflict resolution skills.
Strong documentation, reporting, and analytical capabilities.
Experience in SOX-compliant environments preferred.
Bachelors degree in accounting, finance, marketing, or a related field preferred.
Agile, Six Sigma, or PMP certification strongly preferred.
Ability to travel occasionally based on project needs.

Benefits:

Competitive base salary plus annual performance bonus.
Generous paid time off and company holidays.
Employee Stock Purchase Program with 15% discount.
Employer-matching 401(k) and profit-sharing program.
Student debt contribution program (up to $10,000).
Tuition assistance for continued education.
Comprehensive medical, dental, and vision coverage.
Professional growth and career advancement opportunities.
Inclusive and collaborative work culture.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Lead, Business Applications Analyst, CRM at Jobgether – United States

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