Salesclerk at FORT HALL CASINO – Fort Hall, Idaho
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About This Position
Donzia Sales Clerk December 2023
SUMMARY Obtains or receives merchandise, totals purchase, accepts payment, and makes change for customers in retail store by performing the following duties such as cash handling and guest services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greets and acknowledges customers in a positive friendly manner.
- Processes customer transactions to include but not limited to; accepting payment and making change, processing mail and phone orders, answering customer questions, processing lay-a-ways, informs customers of special sales or promotions.
- Will open and close the business as scheduled and will operate POS system to include all sales transactions and daily count out.
- Will assist in arranging merchandise displays to maintain an attractive appearance of the shop.
- Assist in inventory control to include but not limited to; shop inventory, preparing beads and supplies, tagging inventory wrapping beads for storage, receiving merchandise, tagging, and stocking products in designated location.
- Assist in shop cleanliness by use of vacuum, dusting shelves and cleaning glass cases, etc.
- Assist with Tribal Art purchasing days by signing up venders and marking inventory.
- Will travel to venues (local and out of state) and assist in marketing our Traditional Fine Arts.
- Will adhere to company, hotel and shop policies and procedures.
- Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Completes projects on time and within budget. Demonstrates accuracy and thoroughness.
- Speaks clearly and persuasively in positive or negative situations, responds well to questions, participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
- Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
- Works with integrity and ethically; Upholds organizational values.
- Follows policies and procedures; Completes tasks correctly and on time; supports organization's goals and values. Understands the organization's strengths & weaknesses.
- MUST MAINTAIN STRICT CONFIDENTIALITY OF ALL INFORMATION PROCESSED THROUGH THE DEPARTMENT INCLUDING RECORDS, REPORTS, DOCUMENTS, CONVERSATIONS, ETC. A breach of confidentiality will be subject to appropriate disciplinary action, up to and including termination from employment.
- Responsible for practicing safe work habits in the performance of the job.
- Duties and responsibilities will include other activities and areas as needed to carry out position functions.
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SPECIAL QUALIFICATIONS:
- Candidate must be a motivated self-starter.
- Strong attention to detail, the ability to multitask, and must possess strong communication. skills.
- Demonstrated ability to interact positively, professionally, and effectively with guests, internal and external clients, vendors, etc. Heavy customer service experience in a fast-paced environment required.
- Strong organizational skills required.
- Excellent problem resolution skills required.
- Must be willing to work a flexible schedule to accomplish all major responsibilities and tasks, including evenings, weekends, and holidays.
- Must maintain excellent attendance standards.
- Excellent verbal, written and interpersonal communication skills.
EDUCATION AND/OR EXPERIENCE
- High School Diploma or GED, preferred with a minimum of six months to one (1) year retail or cash handling experience ; or equivalent combination of education and experience (G7)
CERTIFICATES, LICENSE, AND REGISTRATIONS
- Must be able to submit supporting documents of education and training (High School Diploma, GED, Degree, and Certificates).
- Must be able to obtain and maintain in good standing a Driver’s License and qualify for Fleet Management coverage on company vehicles.
SUPERVISORY RESPONSIBILITIES No supervisory responsibilities
SAFETY REQUIREMENTS Safety is a core value at Shoshone-Bannock Gaming. The ability to work safely and prevent personal injury is a key job requirement in every position. Each employee is also expected to be committed to the safety of fellow employees and our customers and demonstrate that commitment through daily actions.
LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Employee requires the ability to write routine reports and correspondence. Employee requires the ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY Ability to apply commonsense, understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables. Must be able to communicate effectively in person, while on the phone, while using intercom/microphone, and in writing.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to talk and listen. The employee is also regularly required to stand on a hard surface for long periods of time (minimum 6-10 hours), walk, sit, and use hands and fingers, handle or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb, or balance and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a public work environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of the position, the employee is frequently exposed to moving mechanical parts and fumes, tobacco smoke, or airborne particles. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud.
Discover Amazing Benefits at Shoshone-Bannock Casino Hotel!
At Shoshone-Bannock Casino Hotel, we believe in taking care of our team members. Check out the fantastic benefits you'll enjoy when you join our family:
Paid Leave and Holidays:
- Generous PTO and vacation days to recharge and relax.
- Ceremonial leave to celebrate important cultural events.
- Various holidays off to spend time with family and friends.
Comprehensive Benefits Package:
- Health Insurance: Medical, Dental, Vision, and Prescription coverage to keep you healthy.
- Basic Life/AD&D/Dependent Life: Protect yourself and your loved ones.
- Telemedicine: Access healthcare professionals from the comfort of your home.
- Short Term and Long-Term Disability: Support when you need it most.
- Employee Assistance Plan (EAP): Get help with personal and professional challenges.
- Supplemental Products: Enhance your coverage with options like Flexible Spending Account, Hospital Indemnity, Critical Illness, Accident, Identity Theft Protection, and Whole Life with Long Term Care.
- Retirement Plans: Secure your future with 401K and ROTH plans.
Enrollment Information:
- Open Enrollment: Enroll in benefits once yearly during open enrollment.
- Eligibility: All permanent full-time employees (30+ hours per week) who have completed their probationary period are eligible to enroll.
Ready to make a difference in our team and enjoy these amazing benefits? Apply now and become a part of our team at Shoshone-Bannock Casino Hotel!
Please fill out the attached application and send it to Josephine Tuell at josephine.tuell@shobangaming.com.
If you have any questions or concerns, please reach out to Josephine at 208-238-4800 ext. 3041.
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Job Location
Job Location
This job is located in the Fort Hall, Idaho, 83203, United States region.