Business and Operations Manager at Harborlight Community Partners – Beverly, Massachusetts

Are you a hands-on, highly collaborative, mission-driven professional who enjoys helping organizations run smoothly? In this dynamic role, you will support two mission-driven organizations through a split, in-office schedule. You will oversee day-to-day business operations, financial administration, facilities and vendor management, risk and compliance support, and basic IT/vendor coordination. At First Baptist Church, Beverly (FBC), you will lead non-pastoral operations for the church and its related properties while supporting a small staff and volunteer community. At Harborlight Homes, you will provide operational coordination and administrative support aligned with Harborlight’s commitment to service-enriched, affordable, and inclusive housing.

What You’ll Do:

• Keep the office running: manage calendars, communications, records, and both physical and digital filing so information is easy to find and decisions are well-documented.
• Own core financial administration: track and record donations/pledges, process invoices and payments, prepare bank deposits, support accounts payable/receivable workflows, and maintain clean, timely records.
• Support budgeting and reporting: help prepare budgets/forecasts, monitor performance against plan, and produce clear reports and insights for leadership (e.g., Ministers/Church Council/Treasurer/committees as appropriate).
• Coordinate payroll and reimbursements: partner with a third-party payroll provider; administer staff reimbursements and ensure processes are followed consistently.
• Manage vendors and contracts: source and coordinate vendors (cleaning, HVAC, electrical, plumbing, IT, security, landscaping), track service schedules, and help ensure quality, cost effectiveness, and alignment with organizational values.
• Oversee facilities needs: coordinate routine and emergency maintenance for the church property (including White Whale) and related equipment; help plan improvements and long-term facility needs.
• Promote safety and risk awareness: support compliance with building codes and health/safety requirements, document incidents/issues, and assist leadership in identifying and mitigating risk.
• Supervise and coordinate on-site support roles: work with the Sexton and Kitchen Coordinator and coordinate the work of staff, volunteers, Harborlight personnel as applicable, and contractors.
• Coordinate IT support: serve as the point person for IT vendors to keep hardware/software working reliably and securely.
• Stay connected: attend weekly staff meetings and maintain strong communication across both sites so priorities are clear and follow-through is consistent.

What It Takes to Thrive:

• Mission-first mindset: you enjoy supporting organizations focused on community impact, social justice, and accessible housing/human services.
• Business/operations strength: experience in finance, operations, facilities, and/or project/program management; able to prioritize competing needs in a small-team environment.
• Financial fluency: comfort with budgeting, reporting, payables/receivables, and managing clean processes; able to interpret data, spot trends, and explain them clearly to non-finance stakeholders.
• Operational ownership: a roll-up-your-sleeves, get-it-done approach—willing to handle both routine administrative work and unexpected needs.
• Vendor and facilities coordination: confident working with contractors and service providers, tracking work quality, and following up until issues are resolved.
• Strong communication and diplomacy: able to partner effectively with Ministers, staff, congregation members, volunteers, and Harborlight colleagues.
• Systems comfort: strong skills with Microsoft 365 (Outlook, Teams, SharePoint, Excel); familiarity with QuickBooks and/or similar tools; comfortable learning or improving workflows (e.g., reimbursements using ADP).
• Organization and discretion: attentive to detail; able to manage sensitive information with good judgment and confidentiality.
• Physical capability: comfortable with light facilities-related tasks as needed, including bending and lifting up to 50 lbs.
• Education: bachelor’s degree in business administration, finance, management, or related field preferred (or equivalent experience).

Work Environment & Split Schedule

This is an in-office role operating in a collaborative nonprofit environment supporting mission-driven programs and operations. You will work a consistent split schedule across the two Beverly sites (approximately 3 days/week at FBC and 2 days/week at Harborlight Homes). Occasional evening or weekend hours may be needed to support special events, urgent facilities issues, or time-sensitive deadlines.

About First Baptist Church, Beverly & Harborlight Homes

First Baptist Church, Beverly (FBC) is a progressive faith-based community committed to meaningful ministry, community connection, and operational excellence that supports the church’s mission and people.

Harborlight Homes works and lives by shared values to provide service-enriched housing that is affordable and inclusive, equitable and sustainable. Harborlight strives to make homes available to all, because everyone deserves a home.

We are an Equal Opportunity Employer. We value and embrace diverse skills, perspectives, and ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, sex, age, gender identity or expression, disability, sexual orientation, veteran or military status, genetic information, or any other status protected by applicable law.