Applications Engineer at Goulds Pumps IPG LLC – Placentia, California

The purpose of this position is to provide daily support for the direct sales force in the areas of applications, proposal work and order processing/management. Specifically, this includes reviewing specifications, making pump selections, preparing proposals, providing technical support to customers, interfacing with vendors, processing orders, and expediting. This role can be located in Placentia, California; Colfax, North Carolina; or Baton Rouge, Louisiana.

May include:

• Review customer specifications and prepare comprehensive professional proposals.
• Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
• Handle customer telephone inquiries.
• Interface with outside vendors to solicit quotes for equipment.
• Effectively process orders and manage any issues that arise.
• Act as a liaison between operations and the customer.
• Participate in sales calls with the Sales Engineer as part of development.
• Provide technical support to customers.
• Participate in pre-award meetings as required.
• Develop effective rapport with customer contacts.

Knowledge & Skills:

• Strong verbal and written communication skills
• Strong attention to detail
• Proficiency with MS Office and pump selection software
• Self-starter with a positive attitude
• Highly organized with ability to handle multiple tasks with quick turnaround requirements
• Knowledge of municipal water and wastewater systems is preferred
• Knowledge of typical municipal tender process is preferred

Experience:

5+ years’ experience in rotating equipment, ideally pumps.

Education:

BS Degree in Mechanical Engineering is preferred

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