Terminal Manager (Trucking) at Proficient Auto Logistics – Baltimore, Maryland

About Proficient Auto Logistics
Proficient Auto Logistics (PAL) is a leading specialized freight company focused on providing auto transportation and logistics services. Formed via IPO in May 2024, PAL combined five industry-leading operating companies and has since acquired a sixth. As a combined entity, we operate one of the largest auto transportation fleets in North America with over 1200 trucks, 50 terminal locations and 700 employees, a majority of whom are drivers.

We offer a broad range of auto transportation and logistics services, primarily focused on transporting finished vehicles from automotive production facilities, marine ports of entry, or regional rail yards to auto dealerships around the country. We have developed a differentiated business model due to our scale, breadth of geographic coverage, and embedded customer relationships with leading auto original equipment manufacturing companies (OEMs).

Job Summary
The terminal manager oversees the day-to-day operations of a transportation terminal in Curtis Bay, ensuring efficient and safe handling of goods by managing staff, coordinating schedules, and maintaining compliance with safety and regulatory standards, while prioritizing smooth operations and customer service.

Essential Duties and Responsibilities
Lead and supervise a team of terminal workers, including hiring, training, and performance evaluations
Develop and maintain efficient schedules for staff and vehicles to optimize workflow
Ensure adherence to all safety regulations and company policies, including regular safety inspections and training
Prepare daily reports for customers and leadership, attend meetings as needed
Observe drivers for safety and proper loading procedures
Dispatch drivers
Identify yard and equipment needs; initiate repair process as needed
Monitor and maintain compliance with relevant regulatory standards (e.g., DOT/OSHA regulations)
Perform routine driver safety audits
Track key performance indicators (KPIs) to identify areas for improvement and optimize operational efficiency
Address operational issues promptly, troubleshoot challenges, and implement solutions to maintain smooth operations
Ensure high-quality customer service by addressing customer concerns and coordinating with relevant stakeholders
Effectively communicate with internal teams, external partners, and customers regarding terminal operations

Requirements
Bachelor's degree in business, logistics or management preferred
3-5 years of relevant management experience
Strong leadership and supervisory abilities
Excellent communication and interpersonal skills
Analytical and problem-solving skills
Operational knowledge of transportation logistics
Familiarity with relevant safety regulations
Ability to work under pressure and manage multiple priorities
Proficiency in scheduling and dispatching systems
Computer literacy and data analysis skills

EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.