Surgical Coordinator at Westchester Medical Center – Valhalla, New York

Surgical Coordinator

Job Summary: Performs various clerical duties for practice manager and/or supervisor, clinical team, or physicians including: answering telephones, taking messages for providers, scheduling surgical procedures, obtaining preauthorizations, enter information into surgical scheduling system.

Responsibilities:

· Work with clinical team to schedule patient procedures.

· Obtain insurance authorizations for surgical procedures.

· Assist patient in scheduling of pre-procedure testing

· Inform patient of surgical appointment and pre procedural requirements

· Handle incoming call volume promptly and in a professional manner

· Ability to provide high level of customer service and satisfaction

· Provide call confirmations to patients

· Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately

· Schedule patient appointments and procedures according to established policies and procedures.

· File or scan records into electronic medical record.

· Maintain patient confidentiality.

· Perform other related duties as directed or assigned.

· Float to other offices as required for adequate coverage.

Qualifications/Requirements:

Experience: Minimum of two years in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish speaking candidates preferred, but not required.

Education: High school diploma or GED

Licenses / Certifications: N/A

Other: N/A

Special Requirements: N/A