Field Service Technician – A/V & Electro-Mechanical Systems at Quest International – Florida

Field Service Technician – A/V & Electro-Mechanical Systems (Miami, FL)

Location: Miami, FL (Field-Based Role)
Employment Type: Full-Time | Temp-to-Hire | Non-Exempt
Pay: $24–$29/hr + overtime + paid travel
Travel: Up to 80% (regional + overnight)

About the Role

Quest International is hiring a hands-on Field Service Technician to travel to customer sites and repair A/V and electro-mechanical systems. This role is physical, tool-based, and repair-focused. You will be dispatched to real service calls, troubleshoot failed systems, replace parts, verify operation, and document the work completed.

This Is NOT an IT Job (Read This Twice)

This position is not IT support, help desk, NOC, networking, systems administration, or remote troubleshooting. If your background is primarily tickets, software support, Office 365, servers, or network monitoring, this role will not be a fit.

What You’ll Do

• Travel to customer sites and perform hands-on troubleshooting and repair

• Diagnose equipment failures and replace components at the FRU level

• Perform installs, testing, and verification of system functionality

• Use diagnostic tools like digital multimeters and standard hand tools

• Communicate clearly with customers and internal operations

• Complete accurate service documentation and closeout notes

What You MUST Have (No Exceptions)

• 1+ year of hands-on field service experience repairing equipment on-site

• Experience troubleshooting physical hardware using tools (not just software)

• Comfort replacing components and restoring equipment to working condition

• Ability to travel up to 80% including overnight stays

• Valid driver’s license and ability to work in a field-based environment

• Ability to lift up to 50 lbs and work on ladders in active job sites

Strongly Preferred

• A/V equipment install or break/fix experience

• Electro-mechanical service background (industrial, medical, telecom, electronics)

• Cabling experience (Cat5/Cat6, HDMI, coax, fiber) paired with real troubleshooting

• Customer-facing field repair experience and strong documentation habits

Quick Self-Check

If you have personally been dispatched to a down system, diagnosed the failure, and replaced the part to restore operation, you’re the right kind of candidate for this role.